VIP Travel Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional service quality to key client travelers.

• Accurately and efficiently manage incoming requests through phone, email, and various other channels.

• Act as the main point of contact for executive-level travelers.

• Offer proactive travel consultation, including detailed travel information and upselling related products.

• Utilize BCD Travel tools and systems to fulfill requests.

• Search for and confirm customer travel reservations.

• Interpret client travel policies while providing consistent customer consultation.

• Address requests regarding DOT, TSA, passports, visas, and other essential regulations.

• Implement travel supplier rules.

• Continuously maintain, communicate, and enhance knowledge of supported travel industries.

⛳️ Requirements

• Experience in VIP travel management.

• Working knowledge of the travel industry, including its policies, procedures, and processes.

• Proficient in GDS Sabre.

• Excellent verbal and written communication skills in English.

• Availability to work Wednesday through Sunday from 10 AM to 7 PM CT.

• Flexibility to work day, evening, overnight, weekend, and holiday shifts based on business needs.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities for skill enhancement and career advancement.

• Engage with cutting-edge travel technology and contribute to the evolution of business travel.

• Generous vacation allowances.

• Access to mental, physical, and financial wellbeing resources.

• Travel industry professional perks and discounts.

• An inclusive work environment that celebrates diversity.

• Work-from-anywhere option for up to 60 days each year.

• Reasonable and necessary accommodations available.