VIP Account Manager, English, Spanish, Portuguese

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Engage in proactive outreach to both potential and existing VIP clients through phone calls, written correspondence, and internal CRM platforms;

• Advocate for company products and services to high-value clientele;

• Utilize effective negotiation strategies to turn leads into loyal customers;

• Create and execute initiatives aimed at enhancing client satisfaction and retention;

• Establish and maintain robust, long-term relationships as a trusted advisor;

• Oversee client activities and pinpoint opportunities for growth and engagement;

• Keep precise records of client interactions within the CRM system.

⛳️ Requirements

• Proficiency in English at a B2 level or above;

• Native or bilingual proficiency in Portuguese and Spanish;

• Bachelor’s degree in Economics, Finance, Business, or a related area;

• Demonstrated experience in the financial sector, ideally in sales, account management, or business development;

• Excellent communication, negotiation, and relationship-building abilities;

• Results-driven mindset with the capability to thrive in a fast-paced environment;

• High degree of responsibility and professionalism when engaging with VIP clients.

🏝️ Benefits

• Remote work model

• Competitive remuneration

• Friendly, enjoyable, and positive environment