Senior Major & Strategic Account Manager – Customer Success Advisor

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establishing and nurturing strategic post-sales relationships with assigned Enablon accounts.

• Offering counsel and expertise as the Enablon subject matter expert.

• Acting as a primary technical resource for Enterprise Account Managers.

• Cultivating essential relationships within an account to broaden client contact points.

• Collaborating with customer support and product management as an advocate for customers.

• Functioning as the initial line of defense for the account to address and mitigate issues.

• Leading efforts to coordinate between clients and internal teams.

• Continuously evaluating customer satisfaction and executing enhancements.

⛳️ Requirements

• Required experience in the EHS industry.

• Strong capability in fostering and sustaining deep client relationships.

• Competence in conducting thorough data analysis.

• Proficiency in delivering compelling presentations.

• Ability to facilitate collaboration among various teams.

• In-depth knowledge of sales methodologies and practices.

• Expertise in addressing and resolving complex client challenges.