VIP Account Manager, English, Portuguese

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Engage in proactive outreach to both potential and current VIP clients via phone calls, written correspondence, and internal CRM platforms;

• Advocate for company products and services to esteemed clients;

• Utilize effective negotiation strategies to turn leads into loyal customers;

• Create and execute initiatives aimed at enhancing client satisfaction and retention;

• Establish and nurture robust, long-lasting relationships as a trusted advisor;

• Track client activities and pinpoint opportunities for growth and engagement;

• Keep precise records of client interactions within the CRM system.

⛳️ Requirements

• Proficiency in English at B2 level or above;

• Native or bilingual proficiency in Portuguese;

• Bachelor’s degree in Economics, Finance, Business, or a related discipline;

• Demonstrated experience in the financial sector, ideally in sales, account management, or business development;

• Excellent communication, negotiation, and relationship-building capabilities;

• Results-oriented approach and capacity to thrive in a fast-paced environment;

• High degree of responsibility and professionalism when dealing with VIP clients.

🏝️ Benefits

• Flexible remote work model;

• Competitive salary package;

• Supportive, enjoyable, and positive work atmosphere.