Senior Account Manager

This is a fully remote position, open to applicants in Malta.

📋 Description

• Manage the relationship between the company and its partners.

• Deliver customer feedback and requests to Project Managers, Product Managers, and Technical teams through appropriate channels.

• Oversee project coordination and activities for partners within the organization.

• Communicate and coordinate roadmaps, system integration roll-outs, product features, promotional tools, and both back-end and front-end releases to partners.

• Provide education to new and existing partners on available systems, tools, and features.

• Monitor and report account status based on relevant KPIs.

• Actively follow up on partners' projections and outcomes.

• Guide and challenge partners, always anticipating needs and identifying areas for improvement.

• Manage, maintain, and communicate updates regarding news, game release schedules, access, promotions, and marketing materials to partners through appropriate channels.

• Participate in business discussions both within and outside the Account Management team concerning daily operations and long-term strategy.

⛳️ Requirements

• Relevant experience in iGaming as an Account Manager, preferably with a Platform Provider.

• Strong skills in Account Management and team leadership.

• Ability to work effectively both independently and as part of a team, with diplomatic and motivational capabilities.

• Commercial awareness and an understanding of how operators utilize platform features to enhance performance.

• Experience in collaborating across Commercial, Product, and Technical teams.

• Exceptional communication skills (written, verbal, and presentation) along with strong interpersonal abilities.

🏝️ Benefits

• Choose your preferred work equipment.

• Private health insurance coverage.

• Learning budget to support professional development.

• Fitness benefits to promote health and wellness.

• Parking, transport, or co-working allowance.

• Company-wide and team-based gatherings for social engagement.