Vice President – Strategic Accounts

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Cultivate and oversee executive-level relationships within key strategic accounts.

• Formulate, implement, and uphold enterprise-level account strategies that span surgical workflows, pathology operations, and oncology care delivery.

• Recognize opportunities to incorporate Caris molecular profiling and precision oncology solutions into clinical pathways and system-wide protocols.

• Conduct Quarterly Business Reviews centered on performance, utilization trends, outcomes, and growth initiatives.

• Evaluate account- and regional-level data to uncover growth opportunities, adoption challenges, and productivity gaps.

• Act as a strategic collaborator with Regional Business Directors, ensuring alignment of enterprise priorities with regional execution.

• Provide indirect leadership, mentorship, and subject matter expertise to field roles.

• Oversee strategic initiatives including account onboarding, precision medicine program launches, pathology initiatives, workflow optimization, EMR integrations, and service enhancements.

• Facilitate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.

• Define project scope, timelines, deliverables, and success metrics; monitor progress utilizing CRM and project management tools.

• Assist with complex deal strategies, value positioning, and account expansion.

• Function as a senior escalation point for key strategic accounts.

• Represent Caris Life Sciences at senior leadership levels within customer organizations as a long-term precision medicine partner.

⛳️ Requirements

• Bachelor’s degree in life sciences, business, or a related discipline.

• A minimum of 5–7 years’ experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

• Strong knowledge of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

• Proven track record of driving growth in complex, matrixed healthcare settings.

• Established ability to influence without direct authority and lead cross-functional and field teams.

• Proficient in CRM systems like Salesforce, reporting tools, and the Microsoft Office Suite.

• Capable of successfully completing pre-employment processes, including background checks, drug screening, and reference checks.

• Ability to sit or stand for prolonged periods while working remotely or on-site with clients.

• Willingness to travel by air and automobile for customer meetings and regional responsibilities.

• Ability to occasionally lift and carry materials weighing up to 25 pounds.

• Significant regional travel is required, with expectations of over 50% travel.

• Evening, weekend, or holiday work may be necessary based on customer demands and business objectives.

• After-hours responsiveness may be needed for critical customer or enterprise matters.

• Background checks, drug screenings, applicable credit checks, and reference verifications are mandatory.

• Preferred: MBA or other advanced degree.

• Preferred: Formal project management training or PMP certification.

• Preferred: Experience in supporting enterprise or health-system-level partnerships.

• Preferred: Established relationships within academic medical centers or large integrated delivery networks.

🏝️ Benefits

• Continuous training related to Caris products, systems, regulatory requirements, and commercial processes.

• Flexible remote work arrangement.

• Commitment to equal opportunity employment.