Vice President – Storefront

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the commercial performance, optimization, and growth of Network Solutions' customer-facing digital operations.

• Define and implement the vision, roadmap, and operational model for the storefront.

• Manage the digital customer purchasing journey across acquisition, purchase, onboarding, renewal, and expansion stages.

• Lead and cultivate a high-performing team across eCommerce, merchandising, optimization, analytics, and customer experience areas.

• Be responsible for revenue generated from the storefront and overall commercial performance.

• Promote product attachment and encourage the adoption of multiple products.

• Develop strategies for growth that enhance product adoption and monetize the customer lifecycle.

• Facilitate the merchandising and purchasing processes on the storefront.

• Foster a culture of experimentation through A/B testing and data-driven optimization.

• Collaborate with Product and Engineering leaders to create a scalable technology strategy for the storefront.

• Advocate for a customer-first culture in all storefront interactions.

• Inspire and lead through influence within a highly matrixed organization.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, Technology, Economics, or a related field.

• Over 15 years of leadership experience in digital commerce, eCommerce, growth, product, or online marketplace settings.

• More than 7 years of experience leading large, cross-functional teams and senior leaders.

• Proven track record of owning significant digital revenue and P&L responsibilities.

• Demonstrated success in leading subscription-based digital businesses with accountability for revenue growth, monetization of the customer lifecycle, product adoption, and renewal performance.

• Established success in scaling digital storefronts and enhancing conversion rates, retention, and customer lifetime value.

• Strong comprehension of subscription-based business models, SaaS, hosting, domains, or digital services.

• Expertise in digital merchandising, conversion rate optimization (CRO), pricing strategies, and customer lifecycle management.

• Experience in utilizing data and experimentation frameworks to achieve measurable business results.

• Outstanding executive communication and stakeholder management abilities.

🏝️ Benefits

• Excellent Health Insurance options tailored to your needs.

• HSA, Medical, Dental, Vision coverage available.

• Matching 401K plan.

• Life/AD&D/STD/LTD insurance options.

• Tuition Reimbursement program.

• Pet Insurance coverage.

• Generous vacation policy.