Vice President, Payroll, Benefits – Workforce Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the executive leader and subject matter expert for payroll operations, payroll tax, wage and hour compliance, and payroll governance at LOVB.

• Ensure accurate, timely, and compliant payroll processing across a diverse, multi-state, multi-entity workforce.

• Implement payroll controls, reconciliations, approvals, tax registrations, filings, remittances, audits, and year-end reporting.

• Collaborate with Finance on payroll accounting, accruals, funding, and financial reporting.

• Oversee health and welfare plans, retirement programs, leave administration, voluntary benefits, and the annual Open Enrollment process.

• Manage relationships with benefits brokers, carriers, third-party administrators, and other benefits partners.

• Assist with compensation administration, salary actions, incentive management, annual merit processes, and workforce transactions.

• Own and manage LOVB's Rippling HCM platform and related workforce technologies, including Jira.

• Create the workforce systems roadmap and supervise configuration, workflows, integrations, security, testing, releases, and change management.

• Direct onboarding, employment changes, transfers, promotions, compensation adjustments, leaves of absence, and offboarding processes.

• Ensure operational compliance, audits, regulatory reporting, responses to government inquiries, due diligence requests, and remediation efforts.

• Develop workforce analytics, reporting, dashboards, labor analytics, predictive reporting, and data governance standards.

• Collaborate on workforce planning, budgeting, forecasting, organizational modeling, and executive decision-making.

• Manage payroll, benefits, HCM, compensation, and strategic operational vendor relationships.

• Lead vendor implementations, contract renewals, service transitions, issue resolution, and budget management.

• Foster process improvements, automation, standardization, scalable practices, cross-functional planning, training, and change management.

• Convey operational insights, risks, recommendations, and priorities to executive leadership and cross-functional partners.

⛳️ Requirements

• Established expertise in payroll operations, payroll tax, wage and hour compliance, multi-state employment regulations, and payroll governance.

• In-depth knowledge of benefits administration, workforce systems, HCM platforms, workforce reporting, and operational compliance.

• Proven success in leading enterprise payroll and workforce operations within a complex, multi-state organization.

• Experience managing HCM platforms, preferably Rippling, including workflows, integrations, security, governance, reporting, and data management.

• Strong understanding of internal controls, audit readiness, regulatory compliance, operational risk management, and workforce data integrity.

• Ability to align payroll, workforce administration, and HCM operations with financial and organizational objectives.

• Robust financial and analytical skills, including budgeting, forecasting, reporting, vendor management, and operational planning.

• Proven track record of leading leaders and specialized operational teams through growth, transformation, and system implementations.

• Excellent judgment, discretion, and integrity in handling confidential employee, payroll, financial, and organizational information.

• Bachelor's degree in Business Administration, Finance, Accounting, Human Resources, Operations, or a related field.

• Ten or more years of progressive leadership experience in payroll, workforce administration, benefits, HCM, finance operations, compliance, or related fields.

• At least five years of experience leading managers, functional leaders, or multidisciplinary operational teams.

• Demonstrated capability in building scalable operational processes, systems, governance frameworks, and internal controls.

• Experience managing substantial vendor relationships, contracts, budgets, system implementations, and external service providers.

• Experience supporting a complex, multi-state, and multi-entity workforce is highly preferred.

• Certified Payroll Professional (CPP) designation or other relevant certifications is preferred.

🏝️ Benefits

• Health and welfare plans.

• Retirement programs.

• Leave administration.

• Voluntary benefits.

• Annual Open Enrollment.

• Salary actions and incentive administration.

• Annual merit processes.

• Employee self-service capabilities.

• Automation and AI-enabled workforce technologies.

• Opportunities for professional development.