Vice President of Projects

This is a fully remote position, open to applicants in Philippines.

📋 Description

• As the Vice President of Projects, you will be responsible for leading and ensuring the successful delivery of all project services by promoting operational excellence throughout project management, coordination, engineering, and quoting/design functions, guaranteeing high-quality execution, client satisfaction, and scalable team performance from the start to the finish of each project.

• __**Duties and Responsibilities:**__

• **Strategic Leadership:**

• Guide, mentor, and oversee the Project Managers, Project Coordinators, and Head of Project Engineering Team. Propel the strategic direction of ITS’s project services to ensure consistent, high-quality delivery that aligns with the company's business objectives.

• Collaborate with leadership to define the vision and goals for the department, ensuring alignment with the broader organizational objectives.

• **Project Oversight & Execution:**

• Ensure all client projects are completed on schedule, within scope, and budget.

• Develop and implement project management best practices, methodologies, and standards across teams.

• Monitor and mitigate risks to secure project success, fostering a culture of accountability and continuous improvement.

• **Quoting & Design Desk Oversight:**

• Manage the Quoting/Design Desk function to guarantee accurate, timely, and efficient project quotes and designs.

• Work with sales and technical teams to provide project scoping, design, and cost estimates.

• Oversee the development of project proposals that align with client requirements and business capabilities.

• **Resource Management & Capacity Planning:**

• Lead resource allocation and capacity planning across project teams to ensure optimal resource utilization.

• Monitor workload distribution and adjust staffing plans to meet project demands and deadlines.

• Ensure that resource management practices are in line with project goals, timelines, and client expectations.

• **Process Improvement & Scalability:**

• Identify and implement process enhancements to streamline workflows and boost productivity.

• Encourage innovation within the team to drive scalable and repeatable project delivery models.

• Lead initiatives focused on automation and the adoption of modern project management tools and software.

• **Client Relations & Service Delivery:**

• Act as a senior point of contact for clients concerning project services.

• Ensure the highest level of client satisfaction by delivering value and nurturing strong client relationships.

• Provide strategic input into customer account strategies to align projects with business outcomes.

• **Team Development:**

• Build and cultivate high-performing teams through recruiting, retaining, and mentoring talent.

• Create career development plans and offer ongoing training to enhance internal capabilities.

⛳️ Requirements

• __**Must-have Skills/Qualifications:**__

• Bachelor’s degree in business, project management, engineering, or a related field.

• A minimum of 10 years of experience in a project management leadership role, preferably within an MSP, IT services, or technology company.

• Strong experience in managing diverse teams, including project managers, engineers, and support functions.

• Experience in resource management and capacity planning.

• In-depth knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Asana, Jira, CW PSA).

• Exceptional communication, leadership, and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to perform in a fast-paced, client-centric environment.

• __**Advantageous Skills/Experience:**__

• Holds an advanced degree (MBA, MS).

• Proven success in leading project teams within a Managed Services Provider (MSP) environment.

• Familiarity with the CW PSA projects module.

• Demonstrated ability to lead small and medium-scale projects, ensuring alignment with business goals and resource capacity planning.

• __**Technical Requirements:**__

• A home office setup that meets the following criteria:

• A functioning computer with a minimum of 8GB RAM and one of the following:

• o Windows 11 with an Intel i5 or i7 (8th generation or newer), or

• o AMD Ryzen 5 or 7 (2000 series or newer), or

• o macOS 12 or newer.

• A stable internet connection with at least 5Mbps download and upload speed.

• A quality headset with noise-cancellation features for meetings.

• A smartphone capable of installing the Microsoft Authenticator app.

• An HD webcam.

🏝️ Benefits

• Competitive salary packages.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Flexible work arrangements.