Vice President of Operations

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Manage regional operations for the Workforce Services division.

• Inspire and lead multi-unit teams and executive leaders to achieve successful outcomes.

• Develop, articulate, and implement the organization's vision, mission, and strategic direction.

• Regularly meet with Senior Leadership to assess KPIs and operational issues.

• Formulate and execute strategic business plans.

• Conduct onsite evaluations at all Career Team locations.

• Facilitate weekly meetings with the Executive Director and Regional Director teams.

• Observe the competitive landscape both externally and internally, including expansion opportunities, customer needs, market trends, industry advancements, and standards.

• Guide Regional Directors on expenditure rates, metrics, performance, and service delivery strategies.

• Act as a liaison between Workforce Services and Corporate.

• Negotiate performance metrics effectively.

• Identify and secure new business opportunities.

⛳️ Requirements

• A Bachelor’s degree or higher, or an equivalent combination of education and experience.

• Over 6 years of experience in Business Leadership, Public Relations, Education, and Human Services, including leadership and management roles.

• More than 5 years of demonstrated proficiency in Microsoft Office suite and Google suite, encompassing Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive.

• At least 5 years of experience thriving in a dynamic team environment.

• Excellent communication and interpersonal abilities.

• Capacity to maintain confidentiality and manage personnel issues with sensitivity and effectiveness.

• Proficiency in collaborating with all levels of management and staff.

• Outstanding organizational, analytical, research, and critical thinking skills.

• Superior time management capabilities and the ability to perform under pressure.

• Competence in meeting accounting month-end deadlines.

• Ability to work autonomously as well as in a virtual team setting.

• A valid driver’s license.

• Familiarity with WIOA/TANF workforce development contracts/programs is preferred.

• Successful completion of a background check, including criminal history, prior employment, and education verification.

🏝️ Benefits

• Healthcare.

• Dental.

• Personal/vacation time.

• Remote work opportunity.

• Travel may be required up to 25% of the time.