Vice President – Life Science Sales Leader

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Spearhead strategic sales initiatives throughout the industry, engaging with senior executives, particularly Heads of IT, Data, Finance, R&D, Supply Chain, and Commercial.

• Identify and influence key decision-makers across front, middle, and back-office functions to advocate for EXL’s Life Sciences analytics, digital, and AI-enhanced solutions.

• Attain an annual growth rate of no less than 30% within the industry, while sustaining a gross margin exceeding 40%.

• Formulate and implement multi-year growth strategies aimed at broadening EXL’s Life Sciences portfolio within designated accounts.

• Discover opportunities to extend services into new operational and research sectors, encompassing both competitive and sole-source agreements.

• Work closely with Account, Delivery, and Product teams to facilitate cross-selling and up-selling opportunities within client organizations.

• Convert client challenges in R&D, regulatory, commercial, supply chain, and patient support into tailored technical and data-driven solutions.

• Collaborate with EXL’s Product, Data Science, and Life Sciences Solutioning teams to co-develop customized offerings.

• Lead solution design and contract negotiations, ensuring alignment on project scope, deliverables, and commercial terms.

• Act as the strategic advisor and relationship owner for C-suite and functional leaders within client organizations.

• Map client strategic priorities, represent their interests within EXL, and ensure alignment with EXL’s strategic objectives.

• Engage in Monthly and Quarterly Business Reviews, focusing on performance, innovation, and growth.

• Oversee revenue, profitability, forecasts, and client satisfaction metrics with great attention to detail.

• Maintain a balanced pipeline of new opportunities across the complete EXL solution set.

• Convey the business impact and measurable value achieved by clients through partnerships with EXL.

• Stay ahead of competitive dynamics in client accounts with clear differentiation strategies.

• Serve as a point of escalation for client issues and manage amendments or renewals of Statements of Work (SOWs).

• Mentor and motivate client-facing teams to adopt strategic thinking and deliver quantifiable business outcomes.

• Collaborate with peer leaders from EXL’s Strategic Client and Delivery teams to ensure smooth execution and long-term partnership success.

⛳️ Requirements

• 15+ years of experience in the Life Sciences industry in strategic sales, account management, or business development, with a minimum of 5 years in leadership positions.

• Profound understanding of the pharmaceutical and/or medtech value chain, including R&D, supply chain, and commercial aspects.

• Proven track record in selling technology, analytics, digital transformation, data management, and/or BPO services to enterprise clients.

• Established ability to engage with senior client stakeholders and articulate complex technical concepts in straightforward business language.

• Strong history of generating new business opportunities within large, global Life Sciences organizations.

• Exceptional communication and executive presentation skills.

• Bachelor’s degree required; an advanced degree in life sciences, business, or healthcare management is highly preferred.

🏝️ Benefits

• EXL never requires or requests fees/payments or credit card or bank details at any stage of the recruitment or hiring process.

• EXL will extend a job offer only after a candidate has completed a formal interview process with members of EXL’s Human Resources team, along with our hiring managers.