Vice President, Customer

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Develop, manage, and implement comprehensive short- and long-term business strategies and plans for the Albertsons account, ensuring alignment with the overall sales objectives for North America.

• Utilize advanced Revenue Growth Management (RGM) principles to enhance pricing strategies, promotional effectiveness, assortment, and trade terms, driving sustainable and profitable growth.

• Examine market dynamics, consumer insights, and RGM performance to uncover new growth opportunities and competitive advantages.

• Build and fortify strategic partnerships with key decision-makers and stakeholders at Albertsons, promoting deep collaboration to meet shared business objectives.

• Serve as the primary Mondelēz ambassador, fostering impactful relationships across all levels of the customer organization.

• Ensure smooth external communication and strategic alignment on goals, strategies, and execution.

• Promote a collaborative atmosphere, influencing and coordinating diverse cross-functional teams (e.g., Trade Marketing, Brand, Finance, Supply Chain, Omnichannel, Sales Strategy) to create and implement integrated customer business strategies.

• Lead, mentor, and develop a high-performing team of 18 direct reports along with co-pilots, cultivating a culture of accountability, innovation, and continuous improvement.

• Drive organizational excellence by leveraging diverse perspectives to tackle complex challenges and facilitate robust knowledge sharing.

• Develop, oversee, and optimize multi-million dollar operating budgets, ensuring efficient resource allocation and strong return on investment.

• Manage all facets of the customer business, from planning to execution, to achieve and surpass key performance indicators (KPIs).

⛳️ Requirements

• Bachelor's Degree in Business, Finance, Marketing, or a related discipline.

• A minimum of 12+ years of progressive experience in sales and strategic account management within the Consumer Packaged Goods (CPG) industry.

• Proven direct account experience with Albertsons, including established relationships and a keen understanding of their business operations and strategic priorities.

• Demonstrated expertise in Revenue Growth Management (RGM) principles and their application, with a history of optimizing pricing, promotion, and assortment to drive profitable growth.

• Exceptional leadership skills with substantial experience managing, developing, and motivating large sales teams (10+ direct reports).

• Proven ability to build, cultivate, and enhance strategic partnerships both internally and externally, influencing stakeholders at all levels.

• Strong strategic agility, business acumen, and analytical skills to simplify complexity and drive impactful, multi-year growth plans.

• Excellent communication, negotiation, and interpersonal abilities, with the capacity to influence and coordinate cross-functional teams effectively.

• In-depth understanding of complex business processes, systems, and market dynamics.

• Willingness to travel approximately 40% of the time.

🏝️ Benefits

• Health insurance.

• Wellness and family support programs.

• Life and disability insurance.

• Retirement savings plans.

• Paid leave programs.

• Education-related programs.

• Paid holidays and vacation time.