Vice President, Banking & Financial Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with sales, product, marketing, and solutions engineering teams to develop and execute the go-to-market strategy for the Banking & Financial Services sector.

• Actively engage with the sales organization to secure key global accounts and establish Lighthouse customers among leading global banks.

• Create and implement product positioning, messaging, and strategies aimed at achieving ambitious growth objectives in Retail Banking, Wealth Management, and other BFSI sub-verticals.

• Serve as an executive sponsor on critical, ongoing deals — refining narratives and addressing late-stage procurement and security audit challenges.

• Define and manage the "Win-Against" competitive strategy to displace incumbents by showcasing superior ROI in fraud detection, call deflection, and digital experience.

• Develop scalable BFSI sales playbooks and enablement materials that enhance sales velocity and achieve widespread adoption within the revenue organization.

• Collaborate closely with Product to ensure QM's Agentic AI solutions comply with the stringent security, compliance, and regulatory standards of the financial services industry.

• Position QM as a leading solution within the BFSI sector through engagement with analysts (Gartner, Forrester), participation in keynote sessions, and attendance at industry roundtables.

• Produce thought leadership content, including practitioner articles, joint publications, podcasts, and conference presentations.

• Utilize an executive network to facilitate introductions to C-Suite stakeholders, including CIOs, CDOs, and heads of Risk and Digital.

⛳️ Requirements

• Extensive experience in the Banking & Financial Services sector, preferably with a background as a digital or technology leader at a major financial institution.

• Preferred: Experience in SaaS or B2B technology with a focus on creating, analyzing, and optimizing digital experiences for consumers.

• In-depth understanding of navigating bank procurement processes, security audits, and regulatory compliance requirements.

• Proven capability to translate complex digital signals into measurable Risk, Fraud, and Revenue outcomes that resonate with financial services executives.

• Strong knowledge of enterprise sales processes and demonstrated ability to influence deals without direct ownership.

• A clear perspective on how to succeed in the BFSI sector, including an understanding of the roles and decision-making dynamics concerning digital experience investments.

• Demonstrated ability to effectively communicate complex concepts at the highest organizational levels.

• Track record of successfully influencing cross-functional teams — Product, Marketing, and Sales — without direct reporting lines.

• Travel: Up to 25%.

🏝️ Benefits

• Medical, Dental, Vision Insurance (99% of the Medical base plan covered by the Company).

• FSA, DCFSA, and HSA accounts.

• Employee Assistance Programs (EAP).

• Telehealth options.

• Voluntary Life & AD&D, STD, LTD, Critical Illness, and Accident insurance.

• Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.

• Discounts on Pet Insurance.

• 401k (with employer match) and Options / Equity.

• 13 company holidays.

• Unlimited Paid Time Off.

• Sick leave.

• Parental/Adoption Leave.

• Opportunities for promotion.

• Rewards and recognition programs.

• Comprehensive onboarding and training program.

• One-time stipend for remote employees.

• Monthly business expense stipend.

• Flexible work environments.

• Employee Discount Program (Perks at Work).

• Employee Referral Program.

• Lead Referral Program.

• MacBook and great swag delivered to your home.

• Supportive and collaborative culture.

• RECHARGE PROGRAM (after 3 years, take 3 weeks off to disconnect, no email/slack).