Vice President, Account Management

This is a fully remote position, open to applicants in New York.

📋 Description

• Responsible for managing a client portfolio that generates annual revenues between $8M and $10M.

• Oversees the financial health and growth of a diverse portfolio of accounts.

• Achieves revenue and margin objectives for the account portfolio and leads discussions regarding forecasting, scoping/billing, and revenue recognition with the leadership team.

• Tasked with identifying, proposing, and converting growth opportunities while considering revenue growth targets.

• Ensures that the team assigned to the portfolio comprehends client objectives to meet and exceed expectations, participating in both internal and external ideation and brainstorming sessions.

• Responsible for building, developing, and fostering the professional growth of a high-performing team.

• Demonstrates a deep understanding of digital delivery across creative, strategy, and technology platforms.

• Utilizes this knowledge to align with and support a client’s digital transformation agenda.

• Thinks strategically and leads with vision, proactively taking actions to provide solutions that propel the client's business forward.

• Shares responsibility with the Client Experience team for overall client satisfaction and Net Promoter Scores (NPS) across their portfolio of clients.

⛳️ Requirements

• Bachelor’s or advanced degree in Marketing or a related field.

• Over 8 years of experience in a senior role focused on client services leadership.

• Significant experience in managing and mentoring a team.

• Experience in digital transformation and project delivery on digital platforms from both a sales and execution perspective.

• A thought leader who is comfortable sharing insights with clients and industry leaders, providing value beyond the initial scope.

• Proven success in developing relationships with C-level clients.

• Demonstrated history of account growth and new business development.

• Exceptional client-facing and presentation skills.

• Strong storytelling abilities that are fundamental and critical in this role.

• Excellent organizational skills, including multitasking and effective time management.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Professional development opportunities.