Veterans Readiness and Employment Processing Assistant – VA Work Study

This is a fully remote position, open to applicants in United States.

📋 Description

• Address inquiries related to Veterans Readiness & Employment via phone and virtual platforms.

• Aid in reporting student enrollments to the U.S. Department of Veterans Affairs.

• Manage VA correspondence efficiently.

• Assist with administrative tasks associated with Veterans Readiness & Employment administration.

• Carry out additional responsibilities as assigned to ensure the effective delivery of Veterans Readiness & Employment benefits.

• Participate in webinars, student orientations, and on-campus training sessions concerning VA Education Benefits.

• Provide support to students throughout the certification process.

• Keep meticulous records and monitor documentation closely.

• Help with various on-campus Veteran Services tasks as directed.

⛳️ Requirements

• Must be a currently enrolled student at National University, actively attending courses.

• Current NU student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, and Edith N. Rogers STEM Scholarship.

• Must be enrolled in and pursuing an approved educational program at a rate of 3/4 time or greater during the work-study semester.

• Maintain satisfactory academic standing as per NU’s Satisfactory Academic Progress (SAP) Policy.

• Ability to adhere to National University’s employee performance standards and campus dress code.

• Experience in customer service and customer relations is essential.

• Basic understanding of Veterans Education Benefits.

• Proficient in navigating VA.gov, Ask VA, eBenefits.gov, and the GI Bill® Comparison Tool.

• Capable of effective communication in hybrid work environments.

• Basic computer proficiency, including experience with Microsoft Office Suite.

• Ability to comprehend and follow both written and verbal instructions.

• Competent in completing projects in a timely manner.

🏝️ Benefits

• Salary/pay rate will be commensurate with experience, qualifications, skills, and competencies.

• Comprehensive well-being benefits available for employees and their families.

• Part-time benefits are also offered.

• VA Work Study hiring priority is given to veterans with service-connected disabilities rated at 30 percent or more.