Vacation Support Coordinator

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Engage with clients to ascertain their desired travel destinations, dates, interests, and budgets.

• Conduct thorough research on resorts, cruises, hotels, vacation packages, transportation options, activities, and excursions.

• Evaluate available choices and compile structured recommendations for clients.

• Clarify general amenities, package inclusions, reservation policies, and available services.

• Support clients in finalizing reservations and reviewing confirmation details.

• Confirm traveler names, dates, and other reservation details for precision.

• Keep track of payment deadlines, necessary documentation, and reservation requirements.

• Provide reminders for preparation and pertinent destination information.

• Communicate any relevant reservation modifications or updates promptly.

• Maintain precise and confidential records for clients.

• Follow up with clients prior to and following their vacations.

• Fulfill mandatory training and engage in ongoing education.

• Cultivate client relationships through networking, personal marketing, repeat business, and referrals.

⛳️ Requirements

• Must be at least 18 years of age.

• Must currently reside in the United States or Mexico.

• Must possess reliable internet connectivity and a computer or compatible device.

• Strong written and verbal communication abilities.

• Exceptional organizational skills and meticulous attention to detail.

• Capability to manage deadlines and perform consistent follow-ups.

• Comfortable with conducting online research and adapting to new systems.

• Self-driven and able to work independently.

• Willingness to complete required training and adhere to established procedures.

• Experience in customer service, hospitality, administration, sales, or planning is advantageous but not mandatory.

🏝️ Benefits

• Flexible remote scheduling.

• Beginner-friendly training.

• Ongoing support and opportunities for professional growth.

• Access to online planning tools and industry resources.

• Opportunities to broaden destination and supplier knowledge.

• Ability to work part-time or full-time depending on availability.