UAT Associate

This is a fully remote position, open to applicants in Florida.

📋 Description

• Set up customer UAT environments on the Fortress Platform to replicate the associated production environments.

• Implement configuration modifications in UAT and validate them prior to their promotion to production.

• Execute established test cases and meticulously document comprehensive test evidence.

• Create and oversee Change Advisory Board (CAB) requests, adhering to change management best practices.

• Monitor work, defects, and change status using Jira.

• Maintain technical documentation within Confluence.

• Collaborate with Customer Success, Professional Services, and Product teams.

• Assist in customer-facing discussions when necessary.

• Clearly and professionally communicate testing outcomes, risks, and obstacles.

• Exhibit adaptability, initiative, and a growth-oriented mindset.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• 0-1 year of experience in UAT or a related field.

• Basic proficiency in AI, including the ability to responsibly utilize approved AI tools as permitted by Fortress policy.

• Exceptional attention to detail, with the capability to identify inconsistencies, follow testing steps accurately, and document findings clearly.

• Proven ability to quickly adapt to new tools, teams, and workflows.

• Experience or aptitude for working in a customer/client-facing environment.

• Strong curiosity, work ethic, and eagerness to learn.

• Ambitious, driven, with a clear vision and a positive attitude.

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical or analytical discipline.

• Preferred: Established working experience or strong academic/internship background in software testing, QA, configuration, or technical documentation.

• Preferred: Interest in national security, technology, or critical infrastructure protection.

• Must pass a drug test if a conditional offer is extended.

• New hires are required to participate in the E-Verify process.

🏝️ Benefits

• Remote and hybrid working options available.

• Competitive compensation structure.

• Medical, dental, and vision plans with employees covered up to 90%, along with highly progressive options for dependents and families.

• Company-paid life insurance, short-term, and long-term disability insurance.

• Employee Assistance Program.

• 401(k) matching.

• Flexible Paid Time Off.

• Parental leave.

• Access to thousands of learning and development courses.

• Opportunities for professional growth through succession planning, up-skilling, and certifications.

• Reimbursement for tuition and certification expenses.

• Employee referral programs.

• Company-sponsored events.

• Potential for conversion to a permanent position after a 12-month term.