Treatment Coordinator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist patients from their initial inquiry through to the final treatment outcome

• Strive to make each patient's experience outstanding

• Provide exemplary patient care and service

• Collaborate as a member of the team at Exeter Orthodontics Practice

• Manage treatment-related patient communications during scheduled practice hours

⛳️ Requirements

• Prior experience as a Treatment Coordinator or Patient Care Advisor, or sales experience in a customer-facing role

• A compassionate and understanding demeanor

• Strong communication and relationship-building abilities

• A team-oriented individual who excels in delivering exceptional patient care and service

• Capability to work 34 hours per week in person

• Availability for the designated Monday, Wednesday, Thursday, and Friday shifts; Saturday availability to be discussed

🏝️ Benefits

• Performance-based bonus scheme

• 24/7 Employee Assistance Programme and GP service

• In-house Mental Health First Aider programme

• Day off for your birthday

• Option to purchase an additional 3 days of leave

• Enhanced maternity and paternity leave

• Life assurance

• Contributory pension scheme