IT Program Manager

This is a fully remote position, open to applicants in United Kingdom, +7 more countries.

📋 Description

• Responsible for the comprehensive governance, execution, and value delivery of the IT program portfolio in EMEA and APAC.

• Manage and oversee the regional IT roadmap, backlog, and investment portfolio, ensuring alignment with the global IT roadmap.

• Assess project charters and briefs for strategic alignment, clarity of scope, and definition of value.

• Establish and implement project and program governance frameworks that adhere to Global IT standards.

• Supervise project and program execution across various countries, time zones, and business units within EMEA and APAC.

• Define and monitor key performance indicators (KPIs) using structured performance and control techniques such as DMAIC.

• Track and report on benefits realization and value delivery to both regional and global stakeholders.

• Act as the regional system owner or lead for essential applications, including ERP, CRM, and BI.

• Collaborate with business process owners in both regions to provide support.

• Lead the prioritization of the regional portfolio and planning for IT investments.

• Identify, manage, and mitigate dependencies and risks across programs.

• Facilitate change management and ensure stakeholder alignment across various initiatives.

• Coordinate application and program releases, taking into account regional time zones and local operating calendars.

• Maintain alignment of business capability mapping with systems and initiatives.

• Oversee vendor delivery, performance, and adherence to contractual obligations.

• Define and regulate data ownership, application integration, and interfaces.

• Ensure compliance with regional data protection and residency requirements.

⛳️ Requirements

• Demonstrated experience in leading intricate IT programs and portfolios within a global organization.

• Strong knowledge of enterprise applications (ERP, CRM, BI) and support for business processes.

• Proven experience with governance frameworks for projects and programs.

• Comprehensive understanding of portfolio management, prioritization, and investment planning.

• Experience in managing cross-functional teams and external vendors.

• Strong analytical capabilities with a background in KPI tracking, benefits realization, and reporting.

• Ability to translate business strategy into actionable IT roadmaps and initiatives.

• Excellent communication and stakeholder management skills at the senior leadership level.

• Experience in multi-regional, multi-cultural environments, preferably across EMEA and APAC.

• Willingness to work across time zones, with flexibility for early or late meetings to accommodate both regions.

• Proficiency in English; additional regional language skills are a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional growth and career advancement.

• Flexible working arrangements to support work-life balance.

• Comprehensive health and wellness benefits.

• Access to ongoing training and development programs.