Travel Sales Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable travel consultant by providing expert recommendations customized to meet customer needs.

• Establish new customer connections by managing 1–2 inbound calls each hour.

• Efficiently process new vacation bookings and promptly implement changes to existing reservations.

• Follow our Customer Connection methodology to guarantee that customers enjoy an exceptional experience.

• Handle assigned leads by conducting several follow-up interactions and updating CRM records accordingly.

• Actively engage potential customers through targeted outreach initiatives.

• Navigate various browsers and systems, communicate via instant messaging, and reply to emails while maintaining an engaging conversation with our customers.

• Consistently achieve or surpass sales targets by utilizing feedback from team leads, implementing sales tactics, and effectively prioritizing calls.

• Stay accessible and responsive via phone, email, and chat during designated work hours.

• Participate in team meetings and training sessions to enhance knowledge and remain updated on company initiatives.

⛳️ Requirements

• At least 1 year of experience in a sales position with proven success in developing and maintaining client relationships.

• Strong typing abilities and proficiency in internet navigation, chat, email, and Microsoft Office.

• Capability to communicate effectively through various mediums (verbal, listening, written) and the confidence to make outbound follow-up calls to customers.

• Willingness to accept coaching feedback during regular meetings and to apply learned strategies.

• Ability to focus and remain seated or standing at a desk while repeatedly viewing a computer screen and answering calls throughout each scheduled shift.

• Self-driven and adaptable to thrive in a structured virtual call center environment with a reliable internet connection (minimum 5.0 Mbps upload / 10 Mbps download).

• Must have a private workspace free from distractions to maintain focus.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Company-sponsored life and disability insurance.

• 401(k) plan with discretionary company matching.

• Paid time off and holidays.

• Travel discounts and employee perks.

• Opportunities for professional development and learning.