Travel Claim Examiner, Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Process travel claims independently in line with relevant policies.

• Capable of reading, analyzing, and interpreting various business documents, technical procedures, benefit plans, and regulations.

• Professionally handle incoming calls and make outgoing calls to claimants and suppliers in a positive and proactive manner.

• Consistently achieve established performance benchmarks, including both quantity and quality standards for claims processing.

• Stay updated on Plans and effectively utilize this knowledge in claims payment, customer service, and other job responsibilities.

• Ability to work independently within set guidelines.

• Ensure compliance with HIPAA regulations.

⛳️ Requirements

• Strong time management abilities.

• Capability to operate independently within established guidelines.

• Excellent interpersonal, verbal, and written communication skills.

• Intermediate proficiency in Microsoft Office applications.

• Proficient in problem-solving and issue resolution.

• Ability to thrive in a fast-paced, team-oriented environment.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive and collaborative team environment.