Transportation Planner Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Monitor and trace shipments across designated transportation routes to guarantee punctual delivery and compliance with routing strategies.

• Oversee carrier portals, emails, and EDI notifications for updates on shipment status, exceptions, and service-related concerns.

• Refresh shipment milestones within TMS and ERP systems.

• Assist or execute booking arrangements in line with routing guidelines.

• Expedite urgent or overdue orders.

• Detect transportation exceptions and initiate corrective measures through established escalation procedures.

• Record escalations, root causes, and resolutions in case or ticketing systems.

• Conduct root cause analysis on service failures utilizing data examination and process mapping.

• Identify systemic transportation challenges and suggest corrective measures.

• Review import customs documentation and create clearance instructions for brokers facilitating shipments into Canada.

• Aid shipment execution alongside Trade Compliance, Logistics, and external partners.

• Collaborate with Clinical Supply Planning, Master Planning, Country Clinical Operations, Logistics, Trade Compliance, and external partners.

• Address internal and external inquiries via email, phone, and chat.

• Relay shipment updates, risks, and resolution strategies to stakeholders.

• Assist in routing strategies and management of lead times.

• Act as a transportation subject matter expert for initiatives and projects.

• Support quarterly business reviews with carriers and business units.

• Drive tasks to completion autonomously and navigate through ambiguity.

• Mentor colleagues and contribute to the growth of the team.

⛳️ Requirements

• Bachelor’s degree is preferred; candidates with relevant experience may also be considered.

• A minimum of 3+ years of related experience with a degree.

• Candidates without a degree should possess 6+ years of relevant experience.

• Excellent communication and project management skills.

• Ability to collaborate effectively across various functions and teams.

• Strong analytical thinking and problem-solving abilities.

• Detail-oriented with exceptional organizational skills.

• Advanced proficiency in ERP, TMS, and Microsoft Office tools.

• Understanding how transportation activities influence broader supply chain results.

• Self-motivated, capable of mentoring others and contributing to team growth.

• Legal authorization to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary.

• Performance-related incentives.

• Medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life assurance and disability coverage.

• Employee assistance programs and wellbeing resources.

• Learning and development opportunities through structured training and career pathways.