Transportation Network Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement strategic initiatives to foster growth and improvement of the Transportation Provider network.

• Build relationships and uncover growth potential with national transportation providers.

• Assist in the development and expansion of transportation network plans alongside the capacity and planning team.

• Standardize capacity models within the Non-Emergency Medical Transportation (NEMT) provider network.

• Recruit transportation providers and identify expansion possibilities within the current network.

• Collaborate with community organizations to form partnerships and alternative transportation solutions.

• Contribute to Requests for Proposals (RFPs), presentations, and strategic business suggestions.

• Engage in negotiations with transportation providers while maintaining strong business-partner relationships.

• Facilitate interdepartmental communication regarding network development opportunities and action plans.

• Assist in market research concerning transportation dynamics, client needs, and local governmental regulations.

• Develop procedures and policies for contract assessments, negotiation of terms and rates, and transportation contract requirements.

• Aid in the onboarding of new providers and address provider concerns, inquiries, and escalations.

• Utilize analytics and data insights to assess network expenses, performance, service quality, and customer satisfaction.

• Support cross-functional initiatives through milestones, project plans, and policy formulation.

⛳️ Requirements

• Bachelor's degree is preferred.

• Over ten (10) years of experience in account management, NEMT, and/or transportation.

• A minimum of one (1) year of experience in medical, specialty, and/or disability transportation management.

• A combination of education and/or experience may be considered in lieu of specific qualifications.

• Government contracting experience is highly desirable.

• Experience with Salesforce is preferred.

• Extensive knowledge of the healthcare landscape, including MCOs, Medicare, Medicaid, and Health Systems.

• Capability to devise and execute strategic plans and establish departmental objectives aligned with organizational goals.

• Comprehensive understanding of NEMT and collaboration with transportation providers.

• Ability to manage multiple projects simultaneously.

• Strong skills in planning, problem-solving, attention to detail, and accuracy.

• Excellent verbal and written communication and presentation abilities.

• Strong interpersonal, stakeholder engagement, critical thinking, business acumen, and relationship-building skills.

• Proficient in Microsoft Word, Excel, and Outlook.

• Ability to adjust to changing priorities and dynamic environments.

• Commitment to ongoing education and ethical decision-making.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Employer Paid Basic Life Insurance and Accidental Death & Dismemberment (AD&D).

• Voluntary Life Insurance for Employee/Spouse/Child.

• Flexible Spending Accounts for Health Care and Dependent Care.

• Pre-Tax and Post-Tax Commuter and Parking Benefits.

• 401(k) Retirement Savings Plan with Company Match.

• Paid Time Off.

• Paid Parental Leave.

• Short-Term and Long-Term Disability.

• Tuition Reimbursement.

• Employee Discounts on retail, hotel, food, restaurants, car rentals, and more!

• Bonus eligibility based on individual and company performance.