Transformation Success Engineer – TSE

Posted Sep 9

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

πŸ“‹ Description

β€’ Carry out technical migrations of customer environments from outdated systems to modern platforms.

β€’ Take responsibility for policy mappings, data-retention settings, API configurations, and log-ingestion validations in accordance with Palo Alto Networks Golden Standard design templates.

β€’ Facilitate practitioner-oriented Day in the Life workshops.

β€’ Provide education to customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks.

β€’ Conduct both individual and group training sessions.

β€’ Lead organized Value Realization sessions with technical stakeholders from the customer side.

β€’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.

β€’ Ensure formal project approval and customer satisfaction.

β€’ Manage the complete customer transition lifecycle within a coordinated global framework.


⛳️ Requirements

β€’ Advanced technical expertise in security operations infrastructure, cloud migrations, or technical consulting.

β€’ Practical experience with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct experience in competitive migrations.

β€’ Strong technical knowledge in security automation.

β€’ Proficiency in CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.

β€’ Exceptional customer-facing communication abilities.

β€’ Demonstrated capability to conduct technical workshops and maintain a strong executive presence.

β€’ Mindset geared towards scaling with artificial intelligence and automation.

β€’ Experience in creating reusable playbook concepts and producing technical documentation.

β€’ Candidates must not require immigration sponsorship; the employer will not provide work visa sponsorship.


🏝️ Benefits

β€’ Reasonable accommodations provided for qualified individuals with disabilities.

β€’ Equal opportunity employment.

β€’ Confidential management of applicant information in accordance with EEO guidelines.

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