
Transformation Success Engineer β TSE
Posted Sep 9

Posted Sep 9
This is a fully remote position, open to applicants in United Kingdom, +2 more countries.
β’ Carry out technical migrations of customer environments from outdated systems to modern platforms.
β’ Take responsibility for policy mappings, data-retention settings, API configurations, and log-ingestion validations in accordance with Palo Alto Networks Golden Standard design templates.
β’ Facilitate practitioner-oriented Day in the Life workshops.
β’ Provide education to customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks.
β’ Conduct both individual and group training sessions.
β’ Lead organized Value Realization sessions with technical stakeholders from the customer side.
β’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.
β’ Ensure formal project approval and customer satisfaction.
β’ Manage the complete customer transition lifecycle within a coordinated global framework.
β’ Advanced technical expertise in security operations infrastructure, cloud migrations, or technical consulting.
β’ Practical experience with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct experience in competitive migrations.
β’ Strong technical knowledge in security automation.
β’ Proficiency in CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.
β’ Exceptional customer-facing communication abilities.
β’ Demonstrated capability to conduct technical workshops and maintain a strong executive presence.
β’ Mindset geared towards scaling with artificial intelligence and automation.
β’ Experience in creating reusable playbook concepts and producing technical documentation.
β’ Candidates must not require immigration sponsorship; the employer will not provide work visa sponsorship.
β’ Reasonable accommodations provided for qualified individuals with disabilities.
β’ Equal opportunity employment.
β’ Confidential management of applicant information in accordance with EEO guidelines.
Spyrosoft
Horizon3.ai
Jamf
Qualus
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