
Transformation Success Engineer
Posted Oct 14

Posted Oct 14
This is a fully remote position, open to applicants in Germany.
β’ Implement technical migrations of client environments from outdated systems to contemporary platforms.
β’ Manage policy mappings, data retention settings, API configurations, and log ingestion validation in accordance with Palo Alto Networks' Golden Standard design templates.
β’ Facilitate practitioner-oriented Day in the Life (DITL) workshops.
β’ Train customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks through individualized and group-based delivery methods.
β’ Conduct structured Value Realization sessions with technical stakeholders from the customer side.
β’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational productivity.
β’ Ensure formal project approval and customer satisfaction.
β’ Function within a coordinated global model and manage the complete customer transition lifecycle.
β’ Advanced technical expertise in security operations infrastructure, cloud migrations, or technical consulting.
β’ Practical experience with the Palo Alto Networks product suite (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct experience in competitive migrations.
β’ Strong technical foundation in security automation.
β’ Proficiency in CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.
β’ Outstanding communication skills in customer-facing situations.
β’ Demonstrated ability to conduct technical workshops and maintain a strong executive presence.
β’ Emphasis on artificial intelligence and automation.
β’ Experience in creating reusable playbook concepts and writing technical documentation.
β’ Candidates must not require immigration sponsorship; Palo Alto Networks will not sponsor work visas for this role.
β’ Reasonable accommodations for qualified individuals with disabilities.
β’ Equal opportunity employment.
β’ Confidential handling of applicant information in compliance with EEO guidelines.
Astreya
The College Board
Docusign
AECOM
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