Transformation Success Engineer

Posted Oct 14

This is a fully remote position, open to applicants in Germany.

πŸ“‹ Description

β€’ Implement technical migrations of client environments from outdated systems to contemporary platforms.

β€’ Manage policy mappings, data retention settings, API configurations, and log ingestion validation in accordance with Palo Alto Networks' Golden Standard design templates.

β€’ Facilitate practitioner-oriented Day in the Life (DITL) workshops.

β€’ Train customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks through individualized and group-based delivery methods.

β€’ Conduct structured Value Realization sessions with technical stakeholders from the customer side.

β€’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational productivity.

β€’ Ensure formal project approval and customer satisfaction.

β€’ Function within a coordinated global model and manage the complete customer transition lifecycle.


⛳️ Requirements

β€’ Advanced technical expertise in security operations infrastructure, cloud migrations, or technical consulting.

β€’ Practical experience with the Palo Alto Networks product suite (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct experience in competitive migrations.

β€’ Strong technical foundation in security automation.

β€’ Proficiency in CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.

β€’ Outstanding communication skills in customer-facing situations.

β€’ Demonstrated ability to conduct technical workshops and maintain a strong executive presence.

β€’ Emphasis on artificial intelligence and automation.

β€’ Experience in creating reusable playbook concepts and writing technical documentation.

β€’ Candidates must not require immigration sponsorship; Palo Alto Networks will not sponsor work visas for this role.


🏝️ Benefits

β€’ Reasonable accommodations for qualified individuals with disabilities.

β€’ Equal opportunity employment.

β€’ Confidential handling of applicant information in compliance with EEO guidelines.

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