
Transformation Success Engineer
Posted Oct 12

Posted Oct 12
This is a fully remote position, open to applicants in France.
β’ Carry out the technical migration of customer environments from legacy systems to modern platforms.
β’ Manage policy mappings, data retention configurations, API setups, and log ingestion validations in accordance with Palo Alto Networks' "Golden Standard" design templates.
β’ Conduct practitioner-oriented "Day in the Life" workshops to facilitate platform adoption.
β’ Train customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks through both one-on-one and group-based delivery methods.
β’ Facilitate structured Value Realization sessions with customer technical stakeholders.
β’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.
β’ Obtain formal project sign-off and ensure customer satisfaction.
β’ Manage the complete customer transition lifecycle within a coordinated global model.
β’ Advanced technical knowledge in security operations infrastructure, cloud migrations, or technical consulting.
β’ Practical experience with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or relevant competitive migration experience.
β’ Strong technical proficiency in security automation, including CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.
β’ Exceptional customer-facing communication skills with a demonstrated ability to conduct technical workshops and maintain a strong executive presence.
β’ A "scale mindset" focused on leveraging artificial intelligence and automation, creating reusable playbook concepts, and producing technical documentation.
β’ Candidates must not require immigration sponsorship; the company will not sponsor applicants for work visas for this role.
β’ Reasonable accommodations for qualified individuals with a disability.
β’ Equal opportunity employment.
β’ Confidential handling of applicant information in accordance with EEO guidelines.
Astreya
The College Board
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