Transformation Success Engineer

Posted Oct 12

This is a fully remote position, open to applicants in France.

πŸ“‹ Description

β€’ Carry out the technical migration of customer environments from legacy systems to modern platforms.

β€’ Manage policy mappings, data retention configurations, API setups, and log ingestion validations in accordance with Palo Alto Networks' "Golden Standard" design templates.

β€’ Conduct practitioner-oriented "Day in the Life" workshops to facilitate platform adoption.

β€’ Train customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks through both one-on-one and group-based delivery methods.

β€’ Facilitate structured Value Realization sessions with customer technical stakeholders.

β€’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.

β€’ Obtain formal project sign-off and ensure customer satisfaction.

β€’ Manage the complete customer transition lifecycle within a coordinated global model.


⛳️ Requirements

β€’ Advanced technical knowledge in security operations infrastructure, cloud migrations, or technical consulting.

β€’ Practical experience with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or relevant competitive migration experience.

β€’ Strong technical proficiency in security automation, including CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.

β€’ Exceptional customer-facing communication skills with a demonstrated ability to conduct technical workshops and maintain a strong executive presence.

β€’ A "scale mindset" focused on leveraging artificial intelligence and automation, creating reusable playbook concepts, and producing technical documentation.

β€’ Candidates must not require immigration sponsorship; the company will not sponsor applicants for work visas for this role.


🏝️ Benefits

β€’ Reasonable accommodations for qualified individuals with a disability.

β€’ Equal opportunity employment.

β€’ Confidential handling of applicant information in accordance with EEO guidelines.

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