Transformation Program Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Partner with the Account Director to design and implement a detailed transformation strategy.

• Drive strategies for engaging external stakeholders and uphold effective communication channels.

• Provide leadership for the successful execution of programmes.

• Establish and sustain effective project governance.

• Oversee programme delivery in collaboration with the Delivery Director, ensuring alignment with client objectives and expectations.

• Lead the development and execution of onboarding programmes, training workshops, and support materials in collaboration with stakeholders and the internal Learning Solutions team.

• Coordinate delivery streams, harmonize outputs, and identify and manage dependencies.

• Handle project planning, resource distribution, risk management, and status updates.

• Raise project-related issues within the organizational structure.

• Set up and track KPIs to measure the success of programme implementation and adoption.

• Articulate programme goals, progress, and results to stakeholders and governance bodies.

• Ensure adherence to standards, frameworks, and programme governance protocols.

• Engage with cross-functional teams throughout the project lifecycle and adhere to best practices in transformation programme management.

• Propel change management efforts, assess adoption rates, identify resistance, and implement targeted interventions.

• Collaborate with senior leadership, V7 workstreams, and key stakeholders to achieve alignment and support for transformation initiatives.

• Lead extensive transformation programmes for key clients and guide projects from inception to successful execution.

⛳️ Requirements

• Demonstrated experience in managing large-scale business transformation projects.

• Experience overseeing multiple overlapping or interconnected projects that meet business needs.

• Strong leadership capabilities and the ability to inspire team members.

• Preferable commercial acumen and experience.

• Capacity to perform under pressure and meet tight deadlines.

• Outstanding communication and interpersonal skills.

• Exceptional organizational abilities and a keen eye for detail.

• Self-motivated individual with a proactive approach, capable of structuring ambiguity, and fostering trust-based relationships.

• Comfortable operating in a dynamic environment within a rapidly expanding company.

• Strong skills in change management.

• Excellent communication, negotiation, and conflict resolution abilities.

• Prior experience in large digital/omnichannel transformation programmes.

• Experience or interest in CRM, Marketing Automation, CMS, and Content Authoring platforms.

• Familiarity with modular approaches to campaign and content deployment.

• Ability to supervise and lead through Delivery Directors and Managers while ensuring compliance with timelines, budgets, expectations, and success metrics.

• Proficiency in English, both spoken and written.

🏝️ Benefits

• Competitive compensation with salary reviews based on performance.

• A collaborative, knowledge-sharing, and supportive work environment.

• Involvement in charity and sustainability initiatives.

• An inclusive and supportive workplace culture.

• Opportunities for ongoing growth, leading initiatives, shaping products, and enhancing expertise.