Transformation Program Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Lead and facilitate the successful implementation of large-scale transformation programs for strategic clients.

• Collaborate with Account Directors to formulate and execute comprehensive transformation strategies.

• Manage external stakeholder engagement and maintain effective communication channels.

• Provide leadership throughout the program implementation process.

• Create and uphold effective project governance.

• Oversee program delivery alongside the Delivery Director, ensuring alignment with client objectives and expectations.

• Guide the development and execution of onboarding programs, training workshops, and resources for end-users.

• Coordinate delivery streams, synchronize outputs, and manage both internal and external dependencies.

• Ensure comprehensive project planning, resource allocation, risk management, and status reporting.

• Escalate issues through the project's organizational structure.

• Establish and monitor key performance indicators (KPIs) for program implementation and adoption.

• Communicate program goals, progress, and outcomes to stakeholders and governance structures.

• Ensure adherence to program standards, frameworks, and governance requirements.

• Network with cross-functional teams throughout the project lifecycle.

• Drive change management efforts, evaluate adoption rates, identify resistance, and implement targeted interventions.

• Collaborate with senior leadership, V7 workstreams, and key stakeholders to ensure alignment and secure buy-in.

⛳️ Requirements

• Proven experience in managing large-scale business transformation projects.

• Experience in overseeing multiple, overlapping, or interlinked projects in line with business requirements.

• Strong leadership capabilities and the ability to inspire team members.

• Commercial acumen and relevant experience are highly desirable.

• Ability to perform under pressure and meet tight deadlines.

• Excellent communication and interpersonal skills.

• Exceptional organizational skills and meticulous attention to detail.

• Self-motivated with a proactive approach; capable of providing structure in ambiguous situations and building trust-based relationships.

• Comfortable working in a dynamic, rapidly growing environment.

• Strong skills in change management.

• Excellent communication, negotiation, and conflict resolution abilities.

• Prior experience in large digital/omnichannel transformation programs.

• Familiarity with or interest in CRM, Marketing Automation, CMS, and Content Authoring platforms.

• Experience with modular strategies for deploying campaigns and content.

• Capability to lead through Delivery Directors and Managers, ensuring compliance with timelines, budget, expectations, and success metrics.

• Fluency in English, both written and spoken.

🏝️ Benefits

• Competitive compensation with performance-driven salary reviews.

• Supportive, inclusive, and collaborative workplace environment.

• Initiatives focused on charity and sustainability.

• Opportunities for continuous growth, professional development, and a visible impact.