Training Support Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Establish supportive and constructive relationships with individuals during mentorship or training.

• Collaborate with subject matter experts and the training team to design, enhance, and develop training materials.

• Create and execute mentorship programs that foster both professional and personal development for team members.

• Develop engaging and interactive training modules in partnership with leadership.

• Employ real-world examples, case studies, and simulation exercises to enhance understanding and retention.

• Track mentee and trainee progress through assessments and evaluations.

• Provide additional educational resources as needed.

• Evaluate training effectiveness and pinpoint areas requiring further support or training.

• Promote collaboration and knowledge sharing among trainers and leadership.

• Report on training and mentoring progress, challenges, and successes to leadership and management.

• Update training materials to reflect current industry trends, advancements, and regulatory changes.

⛳️ Requirements

• Must be a current Clinical Manager at Pinnacle Home Care.

• Proven experience in training, mentoring, or coaching roles.

• Solid understanding of home healthcare operations, industry regulations, and standards of patient care.

• Exceptional written and verbal communication skills, with a talent for building and maintaining strong interpersonal relationships.

• Proficient in training platforms and tools, Microsoft Office Suite, and electronic medical record (EMR) systems.

• Capable of delivering engaging and effective presentations.

• Experience in developing and implementing standard operating procedures (SOPs).

• Willingness to travel as necessary to support business operations.

🏝️ Benefits

• Complimentary Continuing Education Units (CEUs) to aid in licensure and career progression.

• Employee referral program that offers rewards.

• Flexible scheduling options.

• Supportive and enjoyable work culture.

• Collaborative and innovative team environment.

• Opportunities for personalized, one-on-one care.

• Growth and stability with Pinnacle Home Care.

• Recognized as a Top Workplace by USA Today.