Training Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Manage and uphold the Learning Management System (LMS), which includes user creation, course assignments, troubleshooting, and system updates.

• Oversee the completion of mandatory training across various communities and departments, ensuring adherence to company standards and regulatory guidelines.

• Monitor training progress, completion rates, and overdue assignments; follow up with community and department leaders as necessary.

• Generate and distribute regular compliance reports to leadership, emphasizing gaps, trends, and potential areas of risk.

• Aid in the onboarding process by assigning necessary training, tracking completion, and ensuring that new hires adhere to compliance timelines.

• Facilitate onboarding coordination by collaborating with HR, community leadership, and department heads to provide a seamless training experience for new employees.

• Keep precise training records, documentation, and audit-ready files for both internal and external reviews.

• Assist in preparing for audits, surveys, and compliance reviews by ensuring that training records are thorough and readily accessible.

• Coordinate updates to training content within the LMS, which includes uploading materials, managing versions, and maintaining course catalogs.

• Address LMS-related inquiries, troubleshoot user issues, and escalate technical problems when necessary.

• Develop, maintain, and enhance standard operating procedures (SOPs) related to training compliance and LMS workflows.

• Clearly communicate training expectations, deadlines, and compliance requirements to stakeholders across multiple locations.

• Provide training and ongoing assistance to community leaders and department directors on effective utilization of the Learning Management System (LMS), fostering self-sufficiency and consistent training administration across communities.

• Collaborate with department leaders and subject matter experts to create, maintain, and continuously enhance role-based training plans, ensuring that assigned learning aligns with operational needs, regulatory requirements, and departmental best practices.

• Be available for travel based on need and priority.

• Perform additional duties as assigned.

⛳️ Requirements

• Must be at least eighteen (18) years old.

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field is preferred.

• Experience in supporting onboarding and training programs within a regulated environment (healthcare, senior living, etc.).

• Knowledge of compliance requirements pertaining to training and certification tracking.

• Experience in generating reports and analyzing training/compliance data.

• Familiarity with HRIS, LMS reporting tools, or compliance tracking systems.

• Previous experience in supporting multi-site operations.

• Strong communication skills, ability to organize and prioritize tasks, take initiative, and work collaboratively or independently as projects require.

• Must successfully pass a Criminal Background check.

🏝️ Benefits

• Medical, Dental, and Vision benefits

• Vacation, Personal Day, Sick Pay, Holidays

• Complimentary Meals

• Company Paid Life Insurance

• Team Member Discount Program (LifeMart)

• 401(k) Savings Plan with Company Match

• Recognition Programs

• Student Loan Refinancing

• Pet Insurance

• Employee Assistance Program

• Emergency Financial Assistance