Tour Leader – Insider, Tokyo or Kansai

This is a fully remote position, open to applicants in Japan.

📋 Description

• Guide small group tours throughout Japan while providing outstanding customer service

• Conduct full-day, half-day, and evening Insider Days for clients on customized vacations

• Prepare diligently for each tour

• Ensure clients’ health and safety through briefings and effective hazard and incident management on-site

• Address clients’ dietary needs

• Cultivate and sustain positive relationships with suppliers and partners

• Offer cultural talks, explanations, insights, and personal experiences in innovative and engaging manners

• Balance scheduled activities with leisure time for participants

• Potentially work with VIP clients and on privately escorted tours after demonstrating proficiency and confidence

⛳️ Requirements

• Proficient in Japanese

• Knowledge of Japanese cultural nuances

• Ability to collaborate closely with suppliers and act as a mediator between suppliers and clients

• Naturally charismatic and engaging, with a passion for expanding networks and sharing knowledge and insights

• Highly presentable, friendly, approachable, calm under pressure, and professional

• Comfortable assuming responsibility and making challenging decisions in difficult situations

• Exceptionally organized with a keen attention to detail

• Strong research skills and thorough preparation abilities

• Proactive in promoting wellbeing and resilience

• Residing in Tokyo or the Kansai region, Japan

🏝️ Benefits

• Flexible vacation options during off-peak seasons

• Volunteering leave available

• Employee Assistance Program

• Allocated time for learning and development

• Japanese Health Insurance provided

• Employee Pension Scheme

• Employment Insurance coverage

• Labour Accident Compensation

• Annual Health Check

• Annual discretionary bonus based on company performance

• Subsistence allowance offered during tours