Total Waste Administrator – Document Destruction

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with customer accounts, service requests, and daily business operations.

• Evaluate customer data for RFPs, Executive Business Reviews, and strategic account planning.

• Generate month-end reports for customers and manage business dashboards.

• Oversee customer contracts, vendor partnerships, and identify whitespace opportunities for account expansion.

• Collaborate with Account Managers to achieve retention, revenue growth, and profitability objectives.

• Act as a resource for both customers and internal teams.

• Support new customer implementations, product launches, and strategic meetings with customers.

• Recognize process enhancements to boost operational efficiency and improve customer experience.

• Travel occasionally to assist sales teams, customer implementations, business reviews, and key account projects.

⛳️ Requirements

• 2–5+ years of experience in sales support, account management, operations, customer success, or administration.

• Strong analytical and problem-solving capabilities.

• Proficiency with Salesforce, Power BI, reporting tools, and dashboards.

• Exceptional communication, organizational, and relationship-building abilities.

• Capacity to work independently while collaborating with multiple teams.

• Willingness and ability to travel approximately 10–20% of the time, including occasional multi-day trips.

• Capability to stand for extended periods when necessary.

• Ability to lift up to 50 pounds.

• Willingness to travel to customer locations as required, typically once a month or every other month for durations of 3 days to 1 week.

🏝️ Benefits

• 401K matching: 50% employer match on up to 6% contribution, with the match starting on Day 1 and a 5-year vesting schedule.

• Medical, Dental, and Vision coverage effective from Day 1.

• Paid short-term disability.

• Company-sponsored life insurance.

• Paid vacation and sick time.

• Wellness resources.

• Professional development opportunities.

• Full-time, Monday–Friday permanent position.

• Stable, recession-proof, and non-seasonal job environment.

• An empowering, visionary culture that values authenticity, creativity, trust, innovation, agility, and purpose-driven work.