Tool Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Address helpdesk tickets concerning various tools and processes.

• Establish spreadsheet formulas and scripts for ongoing and future initiatives within the Quality Department, as well as other projects.

• Collaborate with Google Data Studio or Power BI to enhance reporting capabilities and user experience.

• Support the maintenance of existing spreadsheets.

• Monitor task progress utilizing Jira and Agile Scrum methodologies.

• Reproduce, document, and manage bug reports.

• Update user documentation for tools.

• Oversee the setup of Google Sites and assist content creators.

• Conduct audits on tool usage to ensure adherence to policies.

• Utilize AppSheet, Forms, and other technologies to streamline workflows.

• Create and manage spreadsheets and tools to enhance Team Leads’ efficiency.

• Engage in complex spreadsheet configurations, tool development, and reporting setups.

⛳️ Requirements

• Strong proficiency in Google software, especially Sheets and Data Studio.

• Familiarity with programming languages such as Google Apps Script, JavaScript, or Python.

• Knowledge of HTML is required.

• Capable of working independently and self-directed, eager to learn new techniques.

• Open-minded and proactive in seeking ideas and feedback from others to clarify outstanding tasks.

• Ability to perform effectively and decisively under pressure.

• Highly organized with the skill to prioritize tasks and meet deadlines.

• Experience with PowerBI, Gemini, and Google Cloud is a plus.

• Familiarity with CSS is advantageous.

🏝️ Benefits

• Work from home.

• Government mandated benefits.

• Paid Time Offs.

• HMO and Life Insurance.

• Non-taxable Allowances.