Senior Microsoft Solutions Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversees team initiatives assigned by management or senior leadership.

• Serves as a peer leader within the team.

• Offers peer mentorship and aids in the professional growth of junior team members.

• Contributes to leadership efforts aimed at fostering positive team morale.

• Acts as a consultative resource for Sales, Sales leadership, and customers regarding Microsoft solutions.

• Participates in customer calls, offering options tailored to customer needs and budget.

• Delivers industry-specific insights centered on Microsoft modern solutions.

• Evaluates quote solutions and identifies enhanced program and product suite options.

• Positions managed and professional services to facilitate customer transformation.

• Supports customer Enterprise Agreements by providing guidance on products, programs, and contracts.

• Oversees the lifecycle of Enterprise Agreement contracts, including subscription reconciliations, true-ups, additional product orders, and renewals.

• Produces cost analyses, product quotes, and pricing visibility for Enterprise Agreements.

• Creates milestone touchpoints with customers and Microsoft account teams.

• Engages in conversations about Microsoft opportunities and promotes Connection services.

• Maintains up-to-date knowledge of programs, technical aspects, market trends, and operations.

• Completes Microsoft training and conducts online research on new product developments.

• Builds and nurtures vendor relationships.

• Identifies gaps in partner toolkits and develops improved resources.

• Assists with Microsoft Landscape Optimization assessments.

• Keeps Salesforce Pipeline current and updated.

• Presents at Sales team meetings and onboarding events.

⛳️ Requirements

• Candidates must be authorized to work for any employer in the U.S.

• Proficient in advanced Microsoft Office applications (Word, PowerPoint, Excel, Outlook).

• Skilled and professional in hosting and participating in remote meetings via Microsoft Teams.

• In-depth knowledge of Microsoft's lifecycle and renewal processes for Enterprise Agreements, MPSA (Microsoft Products and Services Agreement), and Cloud Subscription Agreements.

• Capability to identify, drive, and manage all aspects of a Microsoft deal from inception to completion.

• Strong negotiation skills with the ability to secure optimal purchasing agreements for both customers and the company.

• Familiarity with sales strategies, including upselling, demonstrated success in a goal-driven environment.

• Strong business analysis skills with the ability to translate customer needs into Microsoft solutions.

• Exceptional written communication abilities.

• Excellent verbal communication skills and the capacity to create and deliver professional presentations.

• High attention to detail with the ability to proofread for accuracy.

• Ability to document activities, anticipate challenges, plan schedules, and monitor performance according to priorities and deadlines.

• Interpersonal skills that allow for effective collaboration across all levels of the organization.

• Analytical skills to derive conclusions from data.

• Flexibility to adapt to shifting priorities.

• Strategic mindset with the ability to formulate long-term plans.

• Certification in Azure and Microsoft 365 Fundamentals.

🏝️ Benefits

• Competitive compensation package.

• 401k plans available.

• Medical insurance coverage.

• Complimentary therapy visits.

• Access to mental health coaching and tools.

• Resources for meditation.

• Generous paid time off policy, inclusive of vacation and sick leave.

• Wellness Time Off days.

• Volunteer Time Off days.