Test Center Outreach Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit new SAT test centers and assist existing centers in expanding their available seating capacity.

• Conduct outreach via phone and email to K–12 schools and higher education institutions in regions with limited testing options.

• Respond to inquiries from prospective test centers and lead introductory discussions.

• Articulate the benefits and requirements of becoming a test center.

• Guide prospects through the application process and facilitate the submission of completed applications.

• Follow up with prospects utilizing approved scripts and templates.

• Reach out to established test centers in high-demand regions to request additional seating.

• Execute outreach campaigns focused on capacity both domestically and internationally.

• Monitor seat commitments and verify updates with the relevant teams.

• Log outreach activities, prospect statuses, and seat commitments in Salesforce.

• Prepare periodic reports on outreach efforts and outcomes.

• Coordinate prospect lists with the outreach team to prevent duplicate contacts.

• Share feedback from prospects and propose enhancements to outreach materials.

⛳️ Requirements

• 3–5 years of experience in engaging and following up with external partners in outreach, recruitment, sales development, or customer relationship roles.

• Proficiency in high-volume phone and email outreach, including initial conversations.

• Strong, approachable communication skills.

• Ability to accurately explain requirements and respond to inquiries.

• Excellent organizational skills and follow-through.

• Capability to manage numerous prospects at various stages concurrently.

• Experience with Salesforce or another CRM tool; familiarity with Salesforce is preferred.

• Attention to detail in record-keeping and reporting.

• Background in working with schools, colleges, or other educational organizations is advantageous.

• A bachelor's degree or a comparable combination of education and relevant experience.

• Willingness to travel 1–3 times annually to College Board offices or for College Board business.

• A passion for enhancing educational and career opportunities and a commitment to mission-driven work.

• Curiosity and enthusiasm for emerging technologies, readiness to embrace AI-driven solutions, and comfort in independently learning new digital tools.

• Clear and concise written and verbal communication abilities.

• A learner's mindset and dedication to personal growth.

• A strong drive for impact and excellence, including data-informed decision-making.

• A collaborative and empathetic approach.

• Authorization to work in the United States.

🏝️ Benefits

• Fully remote option for candidates located near College Board offices, or a hybrid work model on Tuesdays and Wednesdays in the office.

• Occasional travel for in-person business needs.

• Overtime pay for hours worked beyond 40 hours per week.

• Comprehensive compensation and benefits package.

• Fair and competitive salary structure.

• Location-adjusted salaries.

• A supportive team environment and meaningful career opportunities.

• Professional development through learning, feedback, and the adoption of emerging technologies.