Territory Services Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and execute Red Hat Services within the intelligence community sector.

• Work in conjunction with designated sales teams, partners, and customers to promote, define, and cultivate service opportunities.

• Oversee revenue, bookings, and margin objectives across designated accounts, territories, or subregions.

• Expand the assigned territory through internal business collaborations, alliance initiatives, and partner programs.

• Achieve year-over-year growth objectives.

• Provide weekly forecasts for revenue and bookings.

• Manage escalation processes and ensure issues are resolved.

• Develop and execute relevant service contracts.

• Negotiate and provide insights on teaming agreements, NDAs, MSAs, and OCI documents.

• Offer sales and scoping support to clients to enhance Red Hat Consulting revenue.

• Participate in or organize customer meetings and events.

• Create customer roadmaps to enhance the presence of Red Hat Services.

• Foster account-level and broader partner relationships.

• Assist in the interviewing and screening of subcontractors.

• Collaborate with Talent Acquisition and Resource Management Office teams regarding hiring needs and events.

• Coordinate with senior managers, directors, and vice presidents on capacity and hiring strategies.

⛳️ Requirements

• Experience in customer-centric intelligence community field services sales and delivery.

• Familiarity with sales cycles and presenting service methodologies to sales teams and public sector clients.

• Proficient in presenting to and managing relationships with executive customers.

• Proven track record of effectively overseeing and managing multiple accounts, including service sales cycles.

• Knowledge of Red Hat products and solutions.

• Experience in leading large and complex teams, including navigating clearance processes and requirements.

• Exceptional presentation skills demonstrated through participation in conferences or customer meetings.

• Experience in cross-functional collaboration within a software organization or equivalent.

• Background in people management responsibilities.

• Experience in managing extensive customer programs, solutions, or territories.

• Active security clearance or capability to obtain one.

🏝️ Benefits

• Extensive medical, dental, and vision coverage.

• Flexible Spending Account for healthcare and dependent care.

• Health Savings Account with a high deductible medical plan.

• Retirement 401(k) plan with employer matching.

• Paid time off and holidays.

• Paid parental leave policies for all new parents.

• Leave benefits that include disability, paid family medical leave, and paid military leave.

• Employee stock purchase program.

• Family planning reimbursement.

• Tuition assistance program.

• Transportation expense account.

• Employee assistance program.

• Eligibility for bonuses, commissions, and/or equity may apply.