Telesales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee both inbound and outbound calls, primarily engaging with potential learners in the US and international markets.

• Take ownership of the entire sales cycle, from the initial conversation and qualification to consultation, handling objections, follow-up, and closing enrollments.

• Comprehend learners’ objectives and suggest the most suitable Nexford program.

• Consistently follow up and modify the sales strategy until a final decision is reached.

• Manage the sales pipeline across various channels and ensure timely responses within service level agreements (SLAs).

• Strive to achieve and surpass individual enrollment and revenue goals.

• Dedicate around 80% of the workday to outbound, inbound, and follow-up calls.

• Evaluate sales interactions and calls to uphold and enhance team quality standards through quality assurance (QA) call marking.

• Report directly to the Sales Team Lead.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related discipline.

• Minimum of 3 years in consultative telesales or inbound/outbound sales.

• Experience in Education, EdTech, or SaaS is a plus.

• Demonstrated ability to exceed sales targets in a KPI-focused environment.

• Capacity to manage personal productivity and prioritize high-impact tasks with minimal supervision.

• Outstanding English communication skills, both written and verbal.

• Strong numerical reasoning and analytical skills.

• Advanced problem-solving capabilities and active listening skills.

• Ability to tailor the sales approach to align with each learner’s goals and motivations.

🏝️ Benefits

• 100% remote work opportunity within the Philippines.

• Performance-based bonuses.

• Stock options.

• Opportunities for professional development.

• Flexible working environment.

• Continuous learning opportunities.