Telesales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee inbound, outbound, and follow-up calls, dedicating around 80% of the workday to phone interactions.

• Take full ownership of the sales cycle, encompassing the initial conversation, qualification, consultation, objection handling, follow-up, and closing of enrollments.

• Convert key leads by comprehensively understanding learners’ objectives and recommending appropriate programs.

• Diligently follow up and modify the sales strategy until a conclusive decision is reached.

• Manage the sales pipeline across various channels, ensuring timely responses within service level agreements (SLAs).

• Consistently strive to meet and surpass individual enrollment and revenue goals.

• Evaluate sales interactions and calls to uphold and enhance team quality standards through quality assurance call evaluations.

• Report directly to the Sales Team Lead.

• Engage with prospective learners primarily located in the US and other international markets.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• 3+ years of experience in consultative telesales or inbound/outbound sales.

• Background in education, EdTech, or SaaS is a plus.

• Demonstrated ability to exceed sales goals in a KPI-focused setting.

• Capacity to manage personal productivity and prioritize impactful activities independently.

• Outstanding English communication skills, both written and verbal.

• Strong numerical reasoning and analytical skills.

• Advanced problem-solving capabilities.

• Active listening proficiency.

• Ability to tailor the sales approach to align with each learner’s career aspirations and motivations.

🏝️ Benefits

• Competitive salary.

• Performance-based bonuses.

• Stock options.

• Opportunities for professional development.

• Flexible work environment.

• Continuous learning opportunities.