TeleSales Agent, Inbound

This is a fully remote position, open to applicants in Germany.

📋 Description

• As the initial point of contact for our motor insurance clients, you will handle inbound calls and provide high-quality consultations to promote our award-winning offerings — including dental supplementary insurance, pet health insurance, and supplementary health insurance — through cross-selling over the phone.

• You will cater to the needs and preferences of our customers during numerous inbound calls (which are warm leads), ensuring optimal solutions are provided.

• In the medium term, you will be assigned additional leads or service-to-sales calls aimed at enhancing sales performance.

• You will engage in sales incentives to boost product-line outcomes following marketing campaigns.

• Cold calling and appointment setting are not part of your responsibilities; rather, you will confidently advise incoming callers based on their inquiries.

• You will regularly collaborate with colleagues, fostering professional growth and shared success along the way.

⛳️ Requirements

• A number of years of experience in telephone-based product sales within inbound environments.

• Candidates from all sectors with proven sales-driven capabilities and a successful track record in customer interactions over the phone.

• A unique ability to win over customers.

• Ideally, knowledge of the insurance industry (motor insurance and supplementary products) along with call center experience.

• A passion for phone interactions and strong closing abilities.

• Fluent in German, both spoken and written, in a business context.

🏝️ Benefits

• Uncapped commission structure

• Permanent employment contract

• Flexible working time arrangements

• 100% remote work

• Onboarding week in Frankfurt from 07/04/2026 - 10/04/2026 (travel and accommodation costs covered by us)

• Three-month training period conducted by experienced trainers

• One-week collaborative practice week in Frankfurt in May (travel and accommodation costs covered by us)

• Comprehensive IT equipment supplied by us (laptop, monitor, mouse, keyboard, headset)

• Opportunity to work from other EU countries for up to 20 days

• Access to a coach and experts for personal development

• Regular feedback sessions and at least 15 hours of additional training

• Alternating between a legendary summer party and a relaxed Christmas celebration

• Diverse company cafeteria with significant employer subsidies, plus complimentary coffee, tea, water, and a fruit bowl

• Employee discounts, corporate benefits, Benefits.me, and Zurich Insurance company pension plan

• Exceptional e-bike leasing terms with full coverage (including wear and tear, accidents, etc.)