Telephonic Nurse Care Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Perform thorough telephonic and virtual clinical evaluations, which include the analysis and interpretation of biometric, RPM, and IVR data along with trend assessment.

• Create, execute, and modify personalized nursing care plans that align with patient objectives, evidence-based practices, and organizational standards.

• Utilize Motivational Interviewing techniques to engage patients effectively, promoting behavior modifications, adherence, and self-management.

• Recognize clinical risks, changes in patient condition, and urgent scenarios; escalate issues as necessary in line with clinical protocols.

• Collaborate with interdisciplinary care teams (both internal and external) to ensure coordinated care, referrals, and transitions throughout the care continuum.

• Implement proactive measures aimed at minimizing hospital admissions, emergency room visits, and overall care costs.

• Accurately, promptly, and thoroughly document all patient interactions in the electronic health record (EHR).

• Take part in quality improvement projects, chart audits, and performance evaluations to enhance clinical results and care delivery.

• Conduct care management activities in accordance with client-specific workflows, performance expectations, and service-level agreements.

• Ensure adherence to all clinical, regulatory, HIPAA, and organizational standards.

⛳️ Requirements

• Nursing degree from an accredited institution (ADN or BSN required; BSN preferred).

• At least 5 years of extensive clinical nursing experience.

• A minimum of 3 years of experience in one or more of the following areas: Care management or care coordination, Home health or transitions of care, Telehealth or virtual care, Chronic disease management (e.g., cardiac, pulmonary, endocrine).

• Proficient in computer skills, including EHR documentation, navigating various systems, and resolving basic technical problems.

• Capability to work within designated time zones and schedules based on client requirements.

• Valid, unrestricted RN license Compact (NLC) license and/or California RN license required, depending on the role.

🏝️ Benefits

• Opportunity to engage at the leading edge of virtual care and remote patient monitoring.

• Mission-driven culture that emphasizes innovation, collaboration, and patient impact.

• Competitive salary and a comprehensive benefits package.

• Supportive, remote-first work environment with opportunities for growth.