Telehealth Advanced Practice Provider – Physician Assistant

This is a fully remote position, open to applicants in Florida, +2 more locations.

📋 Description

• Deliver virtual care through the RightSite platform to patients who have requested emergency assistance via 911/EMS.

• Function as a virtual triage clinician, guiding patients to alternative destinations or providing telehealth treatment when suitable.

• Execute focused assessments based on patient-reported symptoms, EMS findings, and video observations.

• Recognize urgent red flags that necessitate immediate 911 intervention, emergency department assessment, or physician involvement.

• Conduct patient consultations, address inquiries, and ensure adherence to care plans.

• Prescribe medications and coordinate with pharmacies effectively.

• Be available during on-call hours and respond within 60 seconds of notification.

• Maintain composure and prioritize tasks during peak call volumes.

• Provide timely credentialing, licensing, and documentation of patient care.

• Assist Navigators with triage inquiries and ensure safe call management.

• Collaborate with RightSite Nurses to prepare clinical information prior to encounters.

• Escalate complex or uncertain cases to Emergency Medicine physicians with concise clinical summaries.

• Coordinate with EMS, Fire, and Dispatch partners, including appropriate follow-up.

• Prescribe in accordance with state regulations and RightSite formulary guidelines.

• Review medication lists for safety, interactions, and appropriateness.

• Address issues related to pharmacy availability, alternatives, and cost constraints.

• Identify barriers related to transportation, affordability, food, housing, primary care, and insurance.

• Problem-solve with patients and refer them to Navigators or nurses for resource connection.

• Document barriers and interventions thoroughly.

• Record assessments, decision-making processes, and patient education in real time.

• Close loops on pending items, callbacks, and unresolved issues; ensure smooth handoff at the end of shifts.

• Serve as a subject matter expert in case reviews, process enhancement, and medical services development.

⛳️ Requirements

• Physician Assistant (MPAS/equivalent, NCCPA certified).

• Minimum of five years of post-training clinical practice; ideally between five to fifteen years.

• Significant experience in a high-acuity emergency department.

• Previous ED experience at facilities with annual visit volumes preferably exceeding 45,000.

• Active, unencumbered license in at least one of Texas, Georgia, or Florida, with a willingness to obtain additional state licenses.

• Active DEA registration.

• Proven stability in previous positions; tenure of one to two years will be scrutinized closely.

• Reliable internet bandwidth for video consultations.

• Private, HIPAA-compliant workspace.

• Strongly preferred: Experience in Level I or II Trauma Centers or Academic Medical Centers.

• Strongly preferred: Bilingual proficiency in Spanish and English.

• Strongly preferred: Experience in continuous quality improvement.

• Strongly preferred: Background in telehealth, nurse triage lines, EMS, or prehospital settings.

• Required competencies: adaptability, collaboration, composure, interpersonal skills, judgment, and stewardship.

🏝️ Benefits

• Competitive hourly compensation, with the possibility of transitioning to a productivity-based model as volumes increase.

• Flexible scheduling aimed at achieving a true work/life balance, including part-time and per-diem options.

• Fully remote work that leverages your complete clinical education, training, and experience.

• Support for licensing and credentialing across our operational states.

• A dedicated care team supporting you: EM physicians, nurses, and Navigators on the same call, not a queue you handle alone.

• Structured onboarding, case reviews, and opportunities for clinical development.

• Patient satisfaction consistently rated above 9.7 out of 10, with direct feedback from patients.

• The chance to transform a flawed system through virtual emergency care and positively impact someone's life every day.

• An equal opportunity and supportive, inclusive work environment.