Technology Services Engineer II – IAM

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with identity and access initiatives across Microsoft Entra, Microsoft Azure, Microsoft Partner Centre, and other related enterprise systems.

• Facilitate the execution of automation and infrastructure-as-code projects.

• Ensure secure access for employee accounts, vendor portals, service principals, enterprise applications, provisioning groups, and access packages.

• Contribute to the reduction of security debt, cleanup, governance, and enhancement efforts.

• Collaborate with Technology Services, Security Operations, Trust and Security, Global IT, corporate teams, and vendor partners.

• Develop documentation and enhance knowledge-base resources.

• Engage in daily stand-ups, Jira project deliveries, change advisory discussions, and continuous improvement initiatives.

• Aid in building secure, reliable, and scalable access frameworks.

• Enhance documentation, automation, access controls, processes, business continuity, and cross-region teamwork.

⛳️ Requirements

• Strong working knowledge of Azure AD / Entra ID, Intune, SSO, endpoint management, and identity lifecycle operations with minimal oversight.

• Awareness of RBAC/ABAC, least privilege principles, and access reviews.

• Practical experience with Okta or a similar identity platform is highly advantageous.

• Proficiency in using ServiceNow and Atlassian for managing workflows, change requests, and technical documentation.

• Capability to independently support application onboarding and updates, validate requirements, and conduct testing.

• Proficient in Python, PowerShell, Power Automate, or Terraform automation/scripting.

• Understanding of Azure/AWS IAM, networking fundamentals, storage, and compute services.

• Practical experience applying Agile and DevOps methodologies.

• Familiarity with ITIL incident, change, and problem management processes.

• Excellent troubleshooting and root-cause analysis skills.

• Strong collaboration and effective communication abilities with peers, stakeholders, and end users.

• Ability to implement security best practices.

• Relevant certifications such as ITIL 4 Foundation, Microsoft identity or Azure certifications, Okta, Terraform, Security+, ServiceNow, PowerShell, or Python are appreciated but not mandatory.

• Must possess valid authorization to work in the United Kingdom.

• Required to undergo pre-employment ID verification, reference, and qualification checks.

🏝️ Benefits

• Non-Commissioned Bonus Plans or Variable Commission.

• 401(k) plan with employer contribution.

• Medical, Dental & Vision Insurance.

• Employee Assistance Program.

• Employer Paid Short & Long Term Disability, Life and AD&D Insurance.

• Flexible, Open Vacation policy.

• Paid Sick Leave.

• Extended Leave for significant life events.

• RTD Eco Pass for local Colorado employees.

• Career Development Programs.

• Eligibility for Stock Options.

• Employee-led Resource Groups.

• Internal development hub.

• Access to Learning & Development trainers.

• AI-powered tools.

• Mentorship from experienced “born in the cloud” mentors.

• Opportunities for cross-continent collaboration.

• Denver office amenities including sit-to-stand desks, 34-inch curved screens, a café/barista bar, snacks, catered lunches twice a week, wellness rooms, games area, social/cultural/networking events, art gallery, and fitness center.