Technology Applications Specialist

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with stakeholders to identify, analyze, and implement improvement opportunities.

• Offer expertise in clinical applications, including configuration, testing, and ongoing support.

• Diagnose and resolve technical, workflow, and application-related issues.

• Assist with onboarding radiologists, conducting training sessions, and providing staff demonstrations.

• Deliver prompt, high-quality support and solutions for incidents and service requests logged in the ITSM platform.

• Monitor application performance to ensure reliable clinical workflows.

• Coordinate with application vendors to troubleshoot issues and guarantee quality service delivery.

• Work in partnership with internal IT teams, radiologists, and operational stakeholders.

• Aid in the maintenance, testing, and validation of radiology applications.

• Enhance effective workflows and support continuous improvement through user guides and multimedia resources.

⛳️ Requirements

• Proven experience and knowledge in Radiology Applications.

• Prior experience in a radiology setting, whether in the public or private sector.

• In-depth understanding of radiology workflows and the integration of RIS, PACS, and HL7.

• Experience in supporting, maintaining, monitoring, testing, and validating clinical or radiology applications.

• Familiarity with Microsoft technologies and products.

• Strong troubleshooting and problem-solving abilities.

• Background in customer relationship management, project management, and/or quality assurance.

• Excellent organizational skills with the capacity to manage competing priorities in a dynamic environment.

• Demonstrable experience in providing high-quality support to end users at various organizational levels.

• Ability to communicate effectively with both technical and non-technical stakeholders, vendors, and clinical teams.

🏝️ Benefits

• A diverse team of clinical, operational, and technology professionals.

• Exposure to critical business applications.

• Opportunity to influence advancements in technology and radiology workflows.

• A multicultural and diverse workplace.