Technical Writer – DoD Facilities, Engineering Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess existing business processes, workflows, and operational practices.

• Detect process gaps, bottlenecks, inefficiencies, and performance challenges.

• Formulate and execute recommendations for process enhancements.

• Assist in organizational change initiatives and strategies for adoption.

• Generate process maps, workflow diagrams, SIPOC models, value stream maps, and operational documentation.

• Create visual tools that support leadership in decision-making.

• Document future-state business processes along with implementation plans.

• Promote process standardization across DHA Facilities Enterprise organizations.

• Employ Lean Six Sigma methodologies to enhance operational efficiency and organizational performance.

• Facilitate root-cause analysis and planning for corrective actions.

• Direct improvement projects utilizing data-driven decision-making techniques.

• Support enterprise process maturity initiatives and continuous improvement programs.

• Conduct workshops, working groups, and stakeholder sessions.

• Mentor teams on continuous improvement principles and best practices.

• Offer guidance on techniques for organizational process improvement.

• Create training materials and provide implementation support documentation.

• Establish KPIs and operational metrics.

• Perform descriptive and inferential statistical analysis.

• Assess process effectiveness and identify opportunities for improvement.

• Present performance reports, dashboards, and executive-level recommendations.

• Develop templates, frameworks, and governance tools for process improvement.

• Promote consistency across multiple DHA programs on an enterprise-wide scale.

• Assist leadership with modernization and transformation efforts.

⛳️ Requirements

• Bachelor's degree in Industrial Engineering, Systems Engineering, Industrial Engineering Technology, Operations Management, or a related field.

• At least 8 years of experience in process improvement, business transformation, operational excellence, change management, or workflow optimization.

• Experience in complex organizations such as healthcare, facilities management, construction, engineering, production systems, or federal programs.

• Proven track record of leading cross-functional improvement initiatives and engaging stakeholders.

• Lean Six Sigma Certification.

• Six Sigma Black Belt Certification.

• Proficient in business process mapping and workflow analysis.

• Strong skills in statistical analysis and performance measurement.

• Expertise in Microsoft Visio.

• Proficient in Microsoft Office Suite.

• Demonstrated experience in leading organizational change initiatives.

• Capability to obtain and maintain a Tier 1 / NACI background investigation.

• U.S. Citizenship is required.

• Must be legally authorized to work in the U.S.

• Telework eligibility applies unless otherwise specified.

🏝️ Benefits

• Life insurance.

• Supplemental insurance.

• Disability insurance.

• Paid federal holidays.

• 401(k) matching.

• Dental insurance.

• Health insurance.

• Paid time off.

• Vision insurance.

• Four option years available depending on funding.