Technical Training Instructor

This is a fully remote position, open to applicants in Michigan, +1 more state.

📋 Description

• Provide both in-person and virtual technical training to customers, distributors, and automotive technicians on company products, systems, and repair methods in English and Spanish.

• Facilitate hands-on training in various environments including shops, training centers, classrooms, and customer sites.

• Assist new product introductions through technical education, demonstrations, and field training efforts.

• Act as a subject-matter expert for assigned product lines, vehicle applications, diagnostics, and service procedures.

• Establish and nurture relationships with customers, distributors, and key accounts within the designated region.

• Offer technical expertise to sales and field teams during customer visits, training sessions, and ride-along activities.

• Represent PHINIA at trade exhibitions, regional gatherings, and industry functions.

• Gather field feedback and relay product, training, and market insights to internal teams.

• Create, revise, and maintain instructor-led, participant, job-aid, video, and digital training resources.

• Design, upload, and oversee LMS courses, learner pathways, prerequisites, version control, certifications, and completion criteria.

• Produce and sustain SCORM-compliant e-learning content and digital materials.

• Develop assessments, quizzes, and knowledge checks to evaluate competency.

• Tailor curriculum for in-person, VILT, and on-demand e-learning formats.

• Assess LMS data, learner feedback, assessment outcomes, and training metrics to enhance learning results.

• Collaborate with engineering, product management, technical support, and marketing teams.

• Monitor training activities, attendance, certifications, and performance metrics.

• Provide regular training and effectiveness reports for the region.

• Oversee travel planning, scheduling, and expense management.

⛳️ Requirements

• Over 5 years of hands-on experience in automotive repair, diagnostics, or technical training.

• Current ASE Certification in good standing.

• Bilingual proficiency in English and Spanish, with the ability to deliver technical training fluently in both languages.

• Strong understanding of modern automotive systems, including engine management, fuel systems, emissions, electrical, and drivability.

• Proven capability to teach, present, and communicate complex technical concepts clearly to diverse audiences.

• Excellent interpersonal and relationship-building skills.

• Ability to work independently in a remote, field-based role with minimal supervision.

• Willingness to travel extensively, typically 50–75%, including overnight trips.

• Valid driver’s license and capability to travel by air.

• Multiple ASE certifications or ASE Master Technician status is preferred.

• Previous experience as a field trainer, technical instructor, or technical support specialist is preferred.

• Experience in the automotive aftermarket industry is preferred.

• Background in curriculum development or instructional design is preferred.

• Familiarity with Learning Management Systems and digital learning platforms is preferred.

• Proficiency in French-Canadian is preferred.

• Strong technical aptitude and hands-on mechanical skills.

• Confident in presentation, facilitation, and classroom management abilities.

• Proficient in Microsoft Office and virtual collaboration tools.

🏝️ Benefits

• Full-time employment.

• Remote, home-based position.

• Extensive regional travel to customer locations, training events, and company meetings.

• Opportunity to deliver both instructor-led and digital learning experiences.

• Professional development through technical training, curriculum development, and LMS experience.