Technical Trainer

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Facilitate technical training sessions at regional and national customer sales meetings and trade shows.

• Accompany customer commercial sales managers on ride-alongs to promote and educate clients about brake pads.

• Deliver technical presentations on brake pads to audiences ranging from 20 to 100 people, both technical and non-technical.

• Educate attendees and address inquiries regarding brake friction materials, differentiation of customer brake pad lines, manufacturing processes, quality assurance, and testing methods.

• Resolve customer concerns related to brake pad fit and/or functionality during client visits.

• Gain knowledge of customer commercial sales programs and promotions.

• Cultivate lasting relationships with customers.

• Organize training sessions and coordinate schedules with the customer training manager.

• Participate in annual internal company training alongside corporate, R&D, and factory teams.

• Provide timely weekly reports concerning customer visits.

• Engage in weekly team conference calls.

• Oversee the Gulf Coast Territory, which includes Alabama, Mississippi, Louisiana, Arkansas, and Tennessee.

⛳️ Requirements

• Bachelor’s degree in Business, Science, or a related field, or equivalent experience.

• At least 5 years of relevant on-the-job experience or a combination of education and experience that meets this requirement.

• Automotive technical experience focused on brake systems and repairs.

• State or ASE/Master Certifications are advantageous.

• Strong skills in Microsoft Office applications, such as Word, Excel, and PowerPoint.

• Familiarity with original equipment (OE) or aftermarket brake systems and components.

• Understanding of vehicle maintenance and diagnostic processes.

• Exceptional written, verbal, and presentation abilities.

• Strong communication and conflict resolution skills.

• Capability to negotiate effectively and make informed decisions promptly and confidently.

• Ability to influence others and navigate through issues or conflicts.

• Highly organized, results-oriented, and comfortable in a fast-paced work environment.

• Proficient in client interaction while maintaining a professional demeanor.

• Strong dedication to customer satisfaction and quality assurance.

• Experience in instructional training—either classroom or on-the-job preferred.

• Bilingual in Spanish is a plus.

• Willingness to travel extensively, up to 75%, across various locations in the US.

🏝️ Benefits

• Medical, dental, vision, and disability insurance available after 60 days of employment.

• Paid Time Off (PTO), which includes paid vacation, sick days, and holidays.

• 401k Retirement Plan with Company Match.

• Career Advancement Program, including training and development opportunities.

• Wellness Programs, offering fitness reimbursements and mental health support.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

• Voluntary Life / Accidental Death & Dismemberment (AD&D) insurance.

• Employer Provided Life/AD&D insurance.