Technical Trainer

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Provide training to automotive brake pad clients in the Gulf Coast Territory, covering AL, MS, LA, AR, and TN.

• Facilitate technical training sessions at regional and national customer sales meetings and trade exhibitions.

• Join customer commercial sales managers on ride-alongs to promote and inform clients about brake pads.

• Deliver technical presentations on brake pads to both technical and non-technical audiences ranging from 20 to 100 participants.

• Instruct attendees on brake friction materials, distinguishing brake pad lines, manufacturing processes, quality assurance, and testing methods.

• Address customer concerns related to brake pad compatibility and performance during visits.

• Gain knowledge of customers' commercial sales initiatives and promotional activities.

• Foster enduring relationships with clients.

• Organize and coordinate training sessions and schedules alongside the customer training manager.

• Participate in annual internal company training involving corporate, R&D, and factory teams.

• Submit timely weekly reports regarding customer visits.

• Engage in weekly team conference calls.

⛳️ Requirements

• Exceptional written and verbal communication abilities, with a talent for presenting information in a structured format.

• Strong writing and presentation skills, capable of engaging and communicating with an audience in diverse environments.

• Understanding of original equipment or aftermarket brake systems and components.

• Familiarity with vehicle maintenance and diagnostic procedures.

• Outstanding communication and conflict resolution abilities.

• Demonstrated capacity to negotiate and make timely, confident decisions.

• Ability to influence and guide the decisions of others while effectively resolving conflicts.

• Highly organized, results-oriented, and adept at thriving in a fast-paced setting.

• Capacity to interact with clients and project a professional demeanor.

• Strong dedication to customer satisfaction and quality assurance.

• Experience in instructional training, whether in a classroom or on-the-job setting, is preferred.

• Bachelor’s degree in Business, Science, or relevant experience.

• A minimum of 5 years of relevant work experience or a suitable combination of education and experience.

• Technical knowledge in automotive brake systems and repairs.

• State or ASE/Master Certifications are advantageous.

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Willingness to travel extensively, up to 75%, to various locations across the US.

• Bilingual proficiency in Spanish is a plus.

🏝️ Benefits

• Medical, dental, vision, and disability insurance available after 60 days of employment.

• Paid Time Off (PTO) that encompasses paid vacation, sick leave, and holidays.

• 401k Retirement Plan with Company Match.

• Opportunities for career advancement through training and development programs.

• Wellness initiatives, including fitness reimbursements and mental health support.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Optional Life / AD&D insurance.

• Employer-provided Life/AD&D coverage.