Technical Support Representative

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Deliver extensive support, repair, and assistance to retail outlets concerning POS software and hardware challenges.

• Repair and maintain POS terminals, scanners/scales, printers, drawers, monitors, keyboards, computers, and associated software.

• Aid in the setup and installation of new hardware and POS-related software.

• Troubleshoot remote devices connected to the core system.

• Execute computer-related break-fix repairs.

• Effectively manage time and prioritize tasks while working autonomously.

• Liaise with store personnel.

⛳️ Requirements

• Demonstrated experience and expertise in replacing, configuring, and setting up new hardware and software.

• Strong knowledge of POS hardware, including all associated peripherals.

• Skilled in electronic troubleshooting at the board level.

• Capable of repairing terminals, computers, and peripherals at the component level.

• Proficient in networking.

• Must possess a Windows device, dual monitors, and a robust wired internet connection.

• Ability to work the night shift.

• Preferred locations include Florida, Texas, Georgia, Tennessee, North Carolina, and New Jersey.

🏝️ Benefits

• Remote work arrangement.

• Full-time temporary employment.