Technical Services Advisor

This is a fully remote position, open to applicants in New York.

📋 Description

• Collaborate with clients and Business Service Consultants to identify technical requirements and business objectives

• Assist in Solumina implementations through system configuration, extensions, and integrations

• Identify and resolve technical issues to ensure system stability and optimal performance

• Create and refine technical solutions that adhere to industry best practices

• Develop and set up integrations between Solumina and other external systems

• Act as a reliable technical advisor regarding system utilization, enhancements, and best practices

• Provide training sessions and workshops to enable client teams in using and integrating Solumina

• Foster strong client relationships through ongoing support and proactive consultation

• Work with project teams to plan and execute assigned tasks within established timelines

• Generate and maintain technical documentation that supports customer needs

• Participate in internal knowledge sharing and the development of best practices

⛳️ Requirements

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field

• 2–5 years of experience in software development, technical consulting, system integration, or IT services

• U.S. citizenship required

• Proficiency in programming languages such as Java, JavaScript, Spring, Hibernate, REST APIs, and microservices

• Experience with databases including Oracle, SQL Server, and SQL

• Familiarity with XML, XSLT, JSON, JEE, JMS, Tomcat, ActiveMQ, Kubernetes, and Git

• Basic frontend development skills with React.js, Redux, Node.js, and Web UI

• Understanding of SDLC, Agile methodologies, integration design, and database principles

• Strong analytical and problem-solving abilities

• Capability to articulate technical concepts clearly to diverse audiences

• Skill in managing multiple priorities in a remote setting

• Collaborative, relationship-driven, and client-oriented mindset

• Adaptability to work in a rapidly evolving technical environment

• Willingness to travel as necessary

• Preferred: familiarity with manufacturing processes, aerospace and defense industries, or MES systems

• Preferred: knowledge of IT infrastructure, cybersecurity, and cloud technologies

• Preferred: experience or certifications in AWS or Azure

• Experience with Solumina iSeries or G8

• Understanding of ERP integration with systems like SAP or Oracle

• Knowledge of aerospace, defense, or regulated manufacturing settings

• Ability to simplify complex technical concepts into easily understandable language for business contexts

🏝️ Benefits

• Comprehensive health, dental, and vision insurance coverage

• Employee wellness initiatives

• Life and disability insurance options

• Retirement savings plan

• Paid holidays

• Paid time off

• Flexible working arrangements that promote wellbeing, productivity, and accommodate individual work styles and life situations

• Opportunities for learning, diversity, and inclusion programs