Technical Service Engineer – Switzerland

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Conduct routine maintenance and repair tasks on laboratory equipment and systems to guarantee optimal performance and an extended service life.

• Diagnose and analyze technical issues in devices and systems, troubleshoot, and execute necessary repairs.

• Install and commission new equipment, providing training to laboratory personnel on proper usage and operation.

• Offer technical support and advice to clients, ensuring a high standard of service and customer satisfaction.

• Maintain accurate records of all work performed, including service reports and technical documentation.

• Oversee the procurement, replacement, and inventory management of spare parts as needed.

• Ensure compliance of all equipment with relevant quality standards and regulatory requirements.

• Coordinate the delivery and installation of equipment in laboratories or medical practices.

• Assist the sales team by attending national trade fairs and conferences while fostering close collaboration with sales colleagues.

⛳️ Requirements

• Ideally located in the Freiburg (DE) or Vorarlberg (AT) region.

• Completed training in electrical engineering, medical technology, mechatronics, or a similar technical qualification.

• Demonstrated experience in the maintenance and repair of laboratory diagnostic equipment, preferably in the medical technology or laboratory sector.

• Strong technical aptitude with the capability to swiftly comprehend and diagnose complex systems.

• Self-driven, solution-oriented mindset with a high level of personal initiative.

• Excellent communication skills for client engagement and teamwork.

• Willingness to travel extensively across the UK and flexibility to support various customer sites as necessary.

• Proficient in IT, including MS Office, service software, and experience with laboratory or practice information systems.

🏝️ Benefits

• Permanent full-time position (40 h): flexible working hours with long-term job security.

• Attractive compensation: competitive salary package, car allowance, and additional health insurance.

• Innovative work environment: become part of a dynamic, rapidly growing company with modern structures.

• Professional development: support for further training and qualification opportunities.

• Team culture: be a part of a motivated, supportive team within a positive working atmosphere.

• Modern equipment: access to up-to-date IT tools and technology to enhance your work efficiency.